MHSU Access & Crisis Response Counsellor - (214319)

Island Health; Victoria; On-site; CAD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking a compassionate MHSU Access & Crisis Response Counsellor to join their dedicated team. This role focuses on providing immediate support and assessment for individuals facing mental health and addiction challenges. You will collaborate with a multidisciplinary team, employing crisis intervention techniques and harm reduction strategies to promote recovery and independence. The position requires strong interpersonal skills, effective communication, and a commitment to patient safety. If you are passionate about making a difference in the community and possess the necessary qualifications, this opportunity is perfect for you.

Qualifications

• Baccalaureate Degree in a health-related discipline is required.
• Two years of experience in crisis intervention and risk assessment roles.

Responsibilities

• Provide triage and immediate support for mental health and addiction issues.
• Collaborate with multidisciplinary teams and community agencies.

Skills

Crisis Intervention

Mental Health Assessment

Addiction Treatment

Interpersonal Skills

Problem Solving

Communication Skills

Teamwork

Organizational Skills

Education

Baccalaureate Degree in a health-related discipline

Post-basic education related to mental illness

Tools

Computer Software

Job description

MHSU Access & Crisis Response Counsellor - (214319)

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a shared responsibility. Continuous quality and safety improvements are inherent to this role.

Under the direction of the Clinical Coordinator or designate, the counsellor works within the organization's framework and standards, focusing on a rehabilitation/recovery harm reduction model. They collaborate as part of a multidisciplinary team and with community agencies to provide triage, immediate support, assessment, urgent clinical response, harm reduction, short-term psychotherapeutic/stabilization services, exploration of community resources, and client needs, including liaison and coordination with other services. Participation in planning for services to adults with mental health and addiction issues is required.

Travel may be required, and transportation arrangements must meet VIHA operational requirements, potentially involving the use of a personal vehicle and a valid BC Driver's License.

QUALIFICATIONS:

Education, Training, and Experience

Baccalaureate Degree in a health-related discipline from an approved post-secondary institution.

Recognized post-basic education related to mental illness and/or alcohol and drug addiction; two (2) years of recent related experience in crisis intervention and risk assessment roles such as policing, crisis counseling, or paramedic work; understanding of mental health and addiction issues; psychiatric and suicide/homicide risk assessments; treatment methodologies; crisis response techniques; knowledge of relevant legislation (e.g., Mental Health Act, Child Protection legislation, Adult Guardianship Act); or an equivalent combination of education, training, and experience.

Valid BC Driver's License.

Skills and Abilities

• Competence in treating addiction and mental illness within a rehabilitation/recovery, harm reduction model aligned with VIHA standards.
• Strong interpersonal and clinical skills, including crisis intervention, stabilization, de-escalation, and brief psychotherapy.
• Organizational, problem-solving, and teaching skills.
• Judgment, observation, assessment skills, tact, and empathy.
• Effective verbal and written communication skills.
• Professional and effective interaction with at-risk clients.
• Teamwork and conflict resolution skills within a multidisciplinary environment.
• Ability to promote positive change and independence.
• Workload prioritization and organization skills.
• Proficiency with computer software and office equipment.