Methods Analyst I -ECOMB Methods Analyst

Edmonton Police Service; Edmonton; On-site; CAD 83,000 - 105,000; Full time

Job summary

A municipal police service in Edmonton seeks a detail-oriented individual for data analysis and reporting in the Emergency Communications and Operations Management Branch. Candidates should hold a degree related to Criminology or Applied Mathematics, and have experience in data analysis, statistical reporting, and strong communication skills. Competitive salary offered with a range of $83,474 - $104,287 annually.

Qualifications

• Minimum of two years directly related working experience required.
• Familiarity with Microsoft applications including Word, Excel, Access, Fabric, and Power BI.
• Ability to adapt to change and work in a multidisciplinary team setting.

Responsibilities

• Prepare daily, weekly, and monthly reports to support data-driven decision-making.
• Lead design and development of statistical data for stakeholders.
• Communicate complex technical details to non-technical audiences.

Skills

Strong written and verbal communication skills

Organizational skills

Interpersonal skills

Statistical analysis

Data literacy

Education

University degree in Criminology, Sociology, Applied Mathematics or related fields

Tools

Microsoft Excel

Power BI

SQL

Job description

Posting Details

This posting is for one (1) temporary position, which may end on or before May 31, 2026.

Role Overview

The Edmonton Police Service requires one (1) organized, detail-oriented individual to provide analysis and call center reporting to the Data and Technology Unit of the Emergency Communications and Operations Management Branch.

Responsibilities

• Prepare daily, weekly, and monthly reports and dashboards to support data driven decision making by the leadership team.
• Produce ad-hoc reporting on-demand to support internal initiatives, projects, and investigations.
• Lead the design, development, automation and maintenance of statistical data and information for a wide range of internal and external stakeholders.
• Provide expert advice and guidance on statistical analytics and establish robust mechanisms to assess the effectiveness of the emergency call center.
• Manage the Extraction, Translation, and Loading of data from various sources, including telephony and dispatch data, to serve the needs of Reporting and Analytics.
• Develop and maintain Key Performance Indicators by applying statistical and mathematical modelling techniques to inform operational efficiency and effectiveness.
• Prepare daily, weekly, and monthly reports and dashboards to support data driven decision making by the leadership team.
• Present complex concepts and analyses to stakeholders leveraging sound written and verbal communication skills complemented by striking and informative visual storytelling.
• Provide subject matter expertise regarding data literacy, use of reporting tools, statistical concepts, and practices.
• Create and maintain process maps, documentation, and training material; deliver training to stakeholders as needed.
• Liaise with internal and external partners to research and share best practices and methodologies.
• Other related duties as required.

Job Requirements

• University degree in Criminology, Sociology, Applied Mathematics or other related fields of study.
• A minimum of two (2) years directly related working experience is required.
• Familiarity with Microsoft applications and services including Word, Excel, Access, Fabric, and Power BI.
• Strong written and verbal communication skills, and ability to effectively communicate complex technical details to non-technical audiences.
• Familiarity with Python, R, SQL-based query languages, DAX, and PowerShell languages an asset.
• Experience providing analysis of metrics for call centers or public safety answering points (PSAP) would be an asset.
• Strong organizational, interpersonal and time management skills.
• Proven technical ability working with various computer software programs and databases.
• Demonstrated self-initiative and the ability to work with minimal supervision.
• Mature individual with the ability to adapt to change and work in a multidisciplinary team setting.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work

40 hours per week, Monday – Friday.

Salary Range

21B, Salary Grade: 024, $39.97 - $49.94 (Hourly), $3,198.20 - $3,995.70 (Biweekly), $83,474.06 - $104,287.25 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.