MES Support Specialist / QA – Industrial Automation

BRP; Valcourt (ville); On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

Pension plan

Savings program

Healthcare fully paid

Flexible schedule

Summer schedule

Holiday shutdown

Educational resources

BRP product discount

Job summary

BRP, headquartered in Valcourt, Quebec, seeks a skilled MES Support & Deployment specialist to stabilize manufacturing solutions across global sites. You will serve as the primary technical contact for complex incidents, contribute to feature validation, and drive continuous MES improvements.

You will provide Tier 2 plant support, perform root-cause analysis on incidents, develop test scenarios with the dev team, and support go-lives with environment validation. Bilingual English/French required.

Qualifications

• Bachelor's degree or technical diploma in engineering (automation, software, electrical), industrial computer science, or equivalent experience.
• 3 to 7 years of experience in a manufacturing environment, combining support for mission-critical applications, software validation, and MES/SCADA systems.
• Strong analytical skills, rigor, autonomy, and excellent stress management during operational incidents.
• Collaborative mindset and excellent communication skills to translate technical concepts for end-users.
• Fluency in French and English (spoken and written). English proficiency is required as you will provide technical support and participate in deployments for manufacturing sites worldwide.

Responsibilities

• Provide Tier 2 application support for plants, perform root-cause analysis on complex incidents, and participate in the off-hours on-call rotation.
• Develop and execute functional, regression, and validation test scenarios for new MES features in collaboration with the development team.
• Prepare deployments, validate environments, and support hypercare activities during go-lives at manufacturing sites.
• Validate and adjust SCADA (Ignition) interfaces to optimize the user experience for shop floor operators.
• Collaborate with local production, quality, engineering, and IT teams to ensure seamless integration between the MES and manufacturing systems.

Skills

Analytical skills

Autonomy

Stress management

Communication skills

Collaboration

Education

Bachelor's degree or technical diploma in engineering (automation, software, electrical), industrial computer science, or equivalent experience

Tools

Ignition

SQL

ITSM processes

SAP

Job description

Reporting to the MES Support and Deployment Manager, you will play a key role in the stability and quality of the manufacturing solutions used across our global production sites. In this role, you will act as the primary technical point of contact for complex incidents (during regular hours and on-call), contribute to the validation of new features, and actively participate in the continuous improvement of our Manufacturing Execution System (MES).

You’ll Have The Opportunity To

• Provide Tier 2 application support for plants, perform root-cause analysis on complex incidents, and participate in the off-hours on-call rotation.
• Develop and execute functional, regression, and validation test scenarios for new MES features in collaboration with the development team.
• Prepare deployments, validate environments, and support hypercare activities during go-lives at manufacturing sites.
• Validate and adjust SCADA (Ignition) interfaces to optimize the user experience for shop floor operators.
• Collaborate with local production, quality, engineering, and IT teams to ensure seamless integration between the MES and manufacturing systems.

YOU WILL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALIFICATIONS:

• Bachelor's degree or technical diploma in engineering (automation, software, electrical), industrial computer science, or equivalent experience.
• 3 to 7 years of experience in a manufacturing environment, combining support for mission-critical applications, software validation, and MES/SCADA systems.
• Strong analytical skills, rigor, autonomy, and excellent stress management during operational incidents.
• Collaborative mindset and excellent communication skills to translate technical concepts for end-users.
• Knowledge of Ignition, SQL, ITSM processes, or SAP (an asset).
• Fluency in French and English (spoken and written). English proficiency is required as you will provide technical support and participate in deployments for manufacturing sites worldwide.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation — You want it, we have it:

• Annual bonus based on the company’s financial results
• Generous paid time away
• Pension plan
• Collective saving opportunities
• Industry leading healthcare fully paid by BRP

What About Some Feel Good Perks

• Flexible work schedule
• A summer schedule that varies by department and location
• Holiday season shutdown
• Educational resources
• Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.