Merchandising Supervisor- Reset

Kent Building Supplies Inc.; Charlottetown; On-site; CAD 42,000 - 58,000; Full time

Job summary

Kent Building Supplies Inc. is seeking a Merchandising Reset Supervisor in Charlottetown, Prince Edward Island. This role leads merchandising reset initiatives, manages a team of associates, and partners with store leadership to enhance product presentation, promotions, and customer service.

You will balance hands-on merchandising with people leadership to build a high-performing team focused on sales growth and operational excellence in a dynamic Atlantic Canada environment.

Qualifications

• Proven leadership experience in retail or supervisory role.
• Experience with merchandising, planograms, or retail operations.
• Strong organizational and problem-solving skills.
• Ability to lift up to 55 lbs and stand for extended periods.
• CSA-approved steel-toed footwear required while on shift.

Responsibilities

• Lead the department by setting the example in safety, customer service, and merchandising excellence.
• Drive sales through effective merchandising strategies, product presentation, and promotional execution.
• Execute merchandising resets and planograms provided by the Merchandising and Planogram teams.
• Lead seasonal space transitions, end caps, dump bins, promotional displays, and advertising campaigns.
• Ensure displays are properly functioning, priced, down-stocked, front-faced, and maintained to company standards.
• Communicate priorities clearly and provide associates with the tools, training, and support needed to succeed.
• Coach, develop, and motivate associates through regular feedback and performance conversations.
• Analyze department performance and implement action plans to achieve sales and operational goals.
• Collaborate with store leadership and cross-functional teams to support store initiatives and merchandising projects.
• Maintain inventory accuracy and uphold loss prevention, safety, and operational standards.
• Resolve associate and customer concerns professionally while fostering a positive and inclusive work environment.

Skills

Leadership

Merchandising

Planograms

Retail operations

Organizational skills

Customer service

Microsoft Office

Teamwork

Communication

Time management

Tools

MS Office

Job description

Job Description

The Merchandising Reset Supervisor is responsible for leading all merchandising reset initiatives within the store while managing a team of associates to ensure consistent execution of merchandising standards, promotional displays, seasonal transitions, and planograms. This role partners closely with store leadership to improve product presentation, drive sales, maintain inventory accuracy, and deliver outstanding customer service. The successful candidate will balance hand-on merchandising execution with people leadership responsibilities, creating a high-performing team focused on operational excellence, customer satisfaction, and sales growth.

Responsibilities

• Lead the department by setting the example in safety, customer service, and merchandising excellence.
• Drive sales through effective merchandising strategies, product presentation, and promotional execution.
• Execute merchandising resets and planograms provided by the Merchandising and Planogram teams.
• Lead seasonal space transitions, end caps, dump bins, promotional displays, and advertising campaigns.
• Ensure displays are properly functioning, priced, down-stocked, front-faced, and maintained to company standards.
• Communicate priorities clearly and provide associates with the tools, training, and support needed to succeed.
• Coach, develop, and motivate associates through regular feedback and performance conversations.
• Analyze department performance and implement action plans to achieve sales and operational goals.
• Collaborate with store leadership and cross-functional teams to support store initiatives and merchandising projects.
• Maintain inventory accuracy and uphold loss prevention, safety, and operational standards.
• Resolve associate and customer concerns professionally while fostering a positive and inclusive work environment.

Qualifications

• Proven leadership experience in a retail, merchandising, or supervisory role.
• Previous merchandising, planogram, or retail operations experience preferred.
• Strong organizational, planning, and problem-solving skills.
• Exceptional attention to detail and ability to manage multiple priorities.
• Passion for customer service and achieving business results.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to collaborate effectively with multiple teams across the organization.
• Working knowledge of hand tools, drills, and other equipment used in merchandising projects.
• Product knowledge and home improvement retail experience are considered assets.
• Ability to lift up to 55 lbs. and stand for extended periods.
• CSA-approved steel-toed footwear required while on shift.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing