Merchandising service associate

RONA; Saint-Bruno-de-Montarville; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Inclusive environment

Employee discounts

Work-life balance promotion

Training and career development

Job summary

RONA in Canada is seeking a store associate to support merchandising and customer service. You will assemble displays, ensure planogram compliance, manage stock levels, and assist customers in finding products while maintaining clean, organized aisles.

The role emphasizes safety, teamwork, and the ability to operate basic tools. Availability from 6 a.m. to 3 p.m., Monday to Friday, is required, with opportunities for advancement and inclusive benefits.

Qualifications

• Familiarity with basic tools used for merchandising and displays.
• Ability to prioritize tasks and manage multiple duties.
• Ability to move heavy objects using appropriate equipment.
• Forklift experience is an asset.
• Ability to perform basic arithmetic for pricing and inventory tasks.

Responsibilities

• Assemble and dismantle displays according to seasonal changes and stock levels.
• Ensure displays comply with planograms and visual standards.
• Ensure inventory above the bay is shelved and price tags are correct.
• Greet customers professionally and refer to store team for advice.
• Maintain cleanliness and accessibility in aisles for easy customer movement.
• Perform other tasks to keep the store running smoothly.

Skills

Basic tool knowledge

Task prioritization

Forklift operation (asset)

Arithmetic ability

Web-based programs

Tools

Hand tools

Drills

Saws

Forklift (asset)

Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become a key member of the Rona team! Make a difference by optimizing product presentation and ensuring compliance with visual standards. By putting your technical skills to good use, you'll benefit from ongoing training and stimulating challenges in a dynamic environment, while contributing directly to an exceptional customer experience and a well-organized store.

Your role:

• Assemble and dismantle displays according to seasonal changes, merchandise arrivals and stock levels
• Ensure that merchandise placed on displays complies with planograms and the company's visual presentation standards
• Ensure that available inventory above the bay is shelved, that all price tags are properly positioned, and that products are brought forward when needed
• Greet customers in a professional and friendly manner and refer them to a member of the in-store team if they need specific advice
• Ensure cleanliness and convenience, so that products are accessible and customers can move easily through the aisles
• Other related tasks to ensure the store runs smoothly

What we're looking for:

• Working knowledge of basic tools needed for the job, such as hand tools, drills, and saws (preferred)
• Ability to prioritize tasks
• Ability to move heavy objects using the appropriate equipment
• Experience in forklift driving (an asset)
• Ability to utilize web-based computer programs to accomplish assigned tasks
• Ability to understand and perform basic arithmetic (addition, subtraction)
• Available to work from 6 a.m. to 3 p.m., Monday to Friday

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.