Merchandising Change & Process Analyst

FGL Sports Ltd.; Calgary; On-site; CAD 53,000 - 88,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement programs

Performance incentives

Continuing Education Programs

Product discounts

Broadband

Job summary

Sport Chek in Canada is seeking a Capability Analyst to connect business strategy with day-to-day execution. You will work with stakeholders to understand challenges, define requirements, improve processes, and support successful change across the organization.

You will translate needs into actionable requirements for delivery teams, identify improvement opportunities, and create communications, training, and documents to drive adoption.

Qualifications

• Experience leading business change initiatives.
• Strong discovery and requirements gathering skills.
• Ability to map processes and define desired outcomes.
• Excellent written and verbal communication for diverse audiences.

Responsibilities

• Translate business needs into actionable requirements for delivery teams.
• Identify opportunities to simplify processes and improve efficiency.
• Develop change approaches, communications, training, and documentation.
• Assess readiness, adoption risks, and measure outcomes.
• Lead or support cross-functional initiatives from discovery to stabilization.

Skills

Business analysis

Change management

Process improvement

Stakeholder management

Communication

Education

Post-secondary education in business/change management

Tools

Data and reporting tools

Automation/AI capabilities

Job description

Sport Chek in Canada is seeking a Capability Analyst to connect business strategy with day-to-day execution. You will work with stakeholders to understand challenges, define requirements, improve processes, and support successful change across the organization.

You will translate needs into actionable requirements for delivery teams, identify improvement opportunities, and create communications, training, and documents to drive adoption.