Merchandising and Planning Operations Manager

Lululemon Athletica; Vancouver; On-site; CAD 112,000 - 147,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Matching retirement plan

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica in Vancouver, BC, seeks a Merchandising and Planning Operations Manager to drive cross-functional alignment and optimize go-to-market workflows within Merchandising and Planning.

You will lead senior leadership meetings, establish standardized tools and protocols, and partner with Product and Enterprise teams to manage seasonal milestones, surface risks, and drive mitigation plans. Hybrid onsite (minimum 4 days/week).

Qualifications

• 3+ years in Merchandising and 2–3 years in Operations
• Understand merchandising/product processes and cross-functional interdependencies
• Familiar with Go-to-Market calendars and processes
• Proficient with MS Office, Miro, Smartsheet
• Experience with PLM and/or Visual Assortment platforms
• Strong attention to detail and organization
• Strong verbal and written communication

Responsibilities

• Lead cross-functional workstreams across Merchandising, Planning, Product, and Enterprise teams
• Facilitate senior leadership engagement and surface key decisions
• Establish operational excellence with standardized tools and templates
• Lead director-level meetings, surface risks, and drive mitigations
• Champion process improvements for efficiency, quality, and accountability
• Design workshops to elevate Merchandising capabilities
• Support GTM milestone execution and data-driven decision making
• Ensure data integrity across cross-team tasks

Skills

MS Office proficiency (Word/Excel/Outl

Miro

Smartsheet

PLM & Visual Assortment

Go-to-Market knowledge

Cross-functional collaboration

Multi-tasking

Communication skills

Tools

PLM

Visual Assortment

Job description

Merchandising and Planning Operations Manager

Description & Requirements

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Merchandising and Planning Operations team is responsible for optimizing Merchandising and Planning workflows and managing timelines and deliverables for Merchandising and Planning teams. They are an expert in the go-to-market process, remove operational roadblocks and make decisions to support the Merchandising and Planning teams in reaching their GTM milestones. Through their work, they unlock merchandising and planning capacity and enable teams to thrive and focus on merchandising and planning endeavors.

Core Responsibilities

• Lead cross-functional workstreams across Merchandising, Planning, Product, and Enterprise teams to drive alignment, collaboration, and timely execution of strategic initiatives.
• Facilitate senior leadership engagement, surfacing key decisions and resolving cross-functional dependencies to ensure clarity and momentum across workstreams.
• Establish operational excellence frameworks by developing standardized tools, templates, and communication protocols that enhance consistency and scalability across the function.
• Lead and facilitate Merchandising and Planning director-level meetings to create visibility into seasonal milestones, surface risks, and drive mitigation plans.
• Champion Merchandising and Planning process improvements focusing on efficiency, quality, and accountability.
• Design and facilitate workshops to elevate and optimize Merchandising’s capabilities and deliverables across the Mandatory Buy and VibeIQ.
• Support Merchandising and Planning team on GTM milestone execution, identifying risks, analyzing performance metrics, and driving mitigation plans to completion.
• Ensure data integrity across operational tasks, managing cross-team data accuracy to support informed decision-making and strategic planning.

Qualifications

• Minimum 3 years experience in a Merchandising role and 2-3 years experience in an Operations function.
• Understanding of the merchandising/product process and the working relationships and interdependencies between merchandising and cross-functional teams.
• Understanding of the Go to Market process and calendar.
• Proficient with Microsoft Office Programs, Miro and Smartsheet.
• Experience with PLM and/or Visual Assortment platforms.
• Ability to multi-task and manage various projects and workstreams simultaneously.
• Strong attention to detail, accuracy and organization skills.
• Strong verbal and written communication skills.

Must Haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes

Authorization to work in Canada is required for this role.

Compensation and Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this positionis from $112,000 - $147,000 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and , subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Workplace Arrangement

Hybrid. In‑person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [e-mail]. In your email, please include the position title, the location of the position and the nature of your request.