Merchandising and Planning Operations Manager

lululemon; Vancouver; Hybrid; CAD 112,000 - 147,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking a Merchandising and Planning Operations Manager in Vancouver to optimize workflows, manage timelines, and support GTM milestones. The role requires collaboration across Merchandising, Planning, Product, and Enterprise teams to remove roadblocks and drive strategic initiatives.

You will enable teams to thrive by standardizing tools, accelerating decision-making, and ensuring data integrity across operations. Hybrid work with onsite collaboration is expected.

Qualifications

• 3+ years in merchandising and 2-3 years in an operations function.
• Understanding of merchandising/product process and cross-functional dependencies.
• Understanding of Go to Market process and calendar.
• Proficient with Microsoft Office Programs, Miro and Smartsheet; experience with PLM and/or Visual Assortment platforms.
• Ability to multi-task and manage multiple projects and workstreams.
• Strong attention to detail and organization; clear communication skills.

Responsibilities

• Lead cross-functional workstreams across Merchandising, Planning, Product, and Enterprise teams to drive alignment and timely execution of strategic initiatives.
• Facilitate senior leadership engagement; surface key decisions and resolve cross-functional dependencies.
• Establish operational excellence through standardized tools, templates, and communication protocols.
• Lead and facilitate director-level meetings to create visibility into seasonal milestones and risk mitigation.
• Champion process improvements focusing on efficiency, quality, and accountability.
• Design and facilitate workshops to elevate capabilities across Mandatory Buy and VibeIQ deliverables.
• Support GTM milestone execution, identify risks, analyze performance metrics, and drive mitigation to completion.
• Ensure data integrity across tasks to support informed decision-making.

Skills

Merchandising

Planning

Cross-functional

Leadership

Tools

Microsoft Office Programs

Miro

Smartsheet

PLM

Visual Assortment platforms

Job description

Description & Requirements

Merchandising and Planning Operations Manager

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Requirements

Description & Requirements

Merchandising and Planning Operations Manager

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team

The Merchandising and Planning Operations team is responsible for optimizing Merchandising and Planning workflows and managing timelines and deliverables for Merchandising and Planning teams. They are an expert in the go-to-market process, remove operational roadblocks and make decisions to support the Merchandising and Planning teams in reaching their GTM milestones. Through their work, they unlock merchandising and planning capacity and enable teams to thrive and focus on merchandising and planning endeavors.

Core Responsibilities

• Lead cross-functional workstreams across Merchandising, Planning, Product, and Enterprise teams to drive alignment, collaboration, and timely execution of strategic initiatives.
• Facilitate senior leadership engagement, surfacing key decisions and resolving cross-functional dependencies to ensure clarity and momentum across workstreams.
• Establish operational excellence frameworks by developing standardized tools, templates, and communication protocols that enhance consistency and scalability across the function.
• Lead and facilitate Merchandising and Planning director-level meetings to create visibility into seasonal milestones, surface risks, and drive mitigation plans.
• Champion Merchandising and Planning process improvements focusing on efficiency, quality, and accountability.
• Design and facilitate workshops to elevate and optimize Merchandising’s capabilities and deliverables across the Mandatory Buy and VibeIQ
• Support Merchandising and Planning team on GTM milestone execution, identifying risks, analyzing performance metrics, and driving mitigation plans to completion.
• Ensure data integrity across operational tasks, managing cross-team data accuracy to support informed decision-making and strategic planning.

Qualifications

• Minimum 3 years experience in a Merchandising role and 2-3 years experience in an Operations function
• Understanding of the merchandising/product process and the working relationships and interdependencies between merchandising and cross-functional teams
• Understanding of the Go to Market process and calendar
• Proficient with Microsoft Office Programs, Miro and Smartsheet Experience with PLM and/or Visual Assortment platforms
• Ability to multi-task and manage various projects and workstreams simultaneously
• Strong attention to detail, accuracy and organization skills
• Strong verbal and written communication skills

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

Additional Notes

Authorization to work in Canada is required for this role.

Compensation And Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from $112,000 - $147,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and , subject to program eligibility requirements.

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.