Merchandiser (Terrace)

Match Retail; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

Match Retail is seeking a Merchandiser for Nespresso, tasked with enhancing the in-store customer experience by managing displays and conducting training sessions. This full-time role offers great opportunities for individuals with merchandising experience and a passion for customer service. As a Brand Ambassador, you will ensure product visibility and quality across various retail locations.

Benefits

Hourly rate + km allocation

Qualifications

• 1-3 years' experience in merchandising or sales in fast-moving consumer goods.
• Valid driver’s license and access to a reliable car required.
• Ability to self-manage remotely.

Responsibilities

• Visit stores daily and ensure shelf presence of SKU’s.
• Conduct in-store training on promotions and new products.
• Collect data on POS and provide reporting on each visit.

Skills

Customer focus

Problem solving

Time management

Detail-oriented

Reliability

Tools

Window Environment (Excel, Word, PowerPoint)

Job description

Nespresso Merchandiser

Match Retail is seeking a Merchandiser for our client Nespresso. Working closely with the Nespresso's team, the Merchandiser will ensure displays are stocked, cleaned, organized, and accessible to elevate the customers’ shopping experience in various retail point of sales.

This position is a full-time contract with the possibility of extension.

What you will be doing

• Visit stores daily according to your time and territory plan
• Ensure shelf presence of all SKU’s listed by point of sale (POS)
• Install and tear down promotional signage in POS according to national plan
• Ensures negotiated footprint is respected
• Manage machine stock in stores to ensure assortment/supply and minimize out-of-stocks
• Conduct in-store training on promotions and new product launches to sales associates
• Update expired capsule sampler packs and coffee supply for tasting
• Merchandise display machines and stock per brand guidelines
• Clean and organize the Nespresso area including machines, displays and tasting station.
• Collect daily data on POS, distribution, competition, in-store activities in NTT (system application)
• Provide comprehensive reporting, including action items, recommendations, etc. on each store visit to the Nespresso team
• Be a Brand Ambassador for Nespresso in all assigned retail stores.
  
  
  

What we are looking for

• 1-3 years’ experience in merchandising or sales in fast moving consumer or luxury good
• Valid driver’s license and access to a reliable car required
• Strong customer focus and ability to foster lasting relationships and convey brand messages.
• Good problem solving and time management skills
• Detail-oriented, reliable, and friendly
• Ability to self-manage remotely
• Detailed knowledge with Window Environment (Excel, Word, PP)
• Must have access to a smartphone with data to upload pictures and fill out daily reports
• Some physical labor required (up to 50lbs)
• Must be willing to travel all stores within their territory
  
  
  

Additional details

• This is a full-time contractual position with a schedule of 8am-5pm from Monday - Friday
• Hourly rate + km allocation
  
  
  

Expectations - KPI

• 3-5 training sessions per week
• Winset changes as needed
• Minimum 1 quality picture per visit
  
  
  

Who we are

Match Retail is a leading sales, merchandising and branded retail agency working for major brands across North America. Inspired by an endless desire to help transform brands so they can be retail ready, Match Retail works with tier one clients to drive conversion in traditional shopping environments through enhanced customer experiences. The agency prides itself on top-notch people and best-in-class training to produce unparalleled execution that it measures with pinpoint accuracy. Learn more at www.matchretail.com

We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward. Match Retail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Match Retail is a certified Great Place to Work in Canada!

We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At Match Retail, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.