Merchandiser (Ottawa)

Match Marketing Group; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

Match Retail is seeking a Merchandiser for Nespresso, focusing on enhancing customer shopping experiences in various retail locations. The role involves daily store visits, managing displays, training staff, and maintaining product availability. Ideal candidates will have merchandising or sales experience, a strong customer focus, and the ability to manage tasks independently.

Qualifications

• 1-3 years’ experience in merchandising or sales.
• Valid driver’s license and reliable car required.
• Access to a smartphone with data.

Responsibilities

• Ensure displays are stocked, cleaned, and organized.
• Conduct in-store training for sales associates.
• Collect daily data and reporting on each store visit.

Skills

Customer focus

Problem solving

Time management

Detail-oriented

Reliability

Friendliness

Tools

Windows Environment

Excel

Word

PowerPoint

Job description

Overview

Nespresso: Merchandiser

Match Retail is seeking a Merchandiser for our client Nespresso. Working closely with the Nespresso's team, the Merchandiser will ensure displays are stocked, cleaned, organized, and accessible to elevate the customers’ shopping experience in various retail point of sales.

This position is a full-time contract with the possibility of extension.

What you will be doing:

• Visit stores daily according to your time and territory plan
• Ensure shelf presence of all SKU’s listed by point of sale (POS)
• Install and tear down promotional signage in POS according to national plan
• Ensures negotiated footprint is respected
• Manage machine stock in stores to ensure assortment/supply and minimize out-of-stocks
• Conduct in-store training on promotions and new product launches to sales associates
• Update expired capsule sampler packs and coffee supply for tasting
• Merchandise display machines and stock per brand guidelines
• Clean and organize the Nespresso area including machines, displays and tasting station.
• Collect daily data on POS, distribution, competition, in-store activities in NTT (system application)
• Provide comprehensive reporting, including action items, recommendations, etc. on each store visit to the Nespresso team
• Be a Brand Ambassador for Nespresso in all assigned retail stores.

What we are looking for:

• 1-3 years’ experience in merchandising or sales in fast moving consumer or luxury good
• Valid driver’s license and access to a reliable car required
• Strong customer focus and ability to foster lasting relationships and convey brand messages.
• Good problem solving and time management skills
• Detail-oriented, reliable, and friendly
• Ability to self-manage remotely
• Detailed knowledge with Window Environment (Excel, Word, PP)
• Must have access to a smartphone with data to upload pictures andfill out daily reports
• Some physical labor required (up to 50lbs)
• Must be willing to travel all stores within their territory

Additional details:

• This is a full-time contractual position with a schedule of 8am-5pm from Monday – Friday
• Hourly rate + km allocation

Expectations – KPI:

• 3-5 training sessions per week
• Winset changes as needed
• Minimum 1 quality picture per visit

Who we are:

Match Retail is a leading sales, merchandising and branded retail agency working for major brands across North America. Inspired by an endless desire to help transform brands so they can be retail ready, Match Retail works with tier one clients to drive conversion in traditional shopping environments through enhanced customer experiences. The agency prides itself on top-notch people and best-in-class training to produce unparalleled execution that it measures with pinpoint accuracy. Learn more at www.matchretail.com

We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward. Match Retail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Match Retail is a certified Great Place to Work in Canada!

We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At Match Retail, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.