Merchandise Processing & Housing Support Associate

Homeward Trust; Edmonton; Hybrid; CAD 36,000 - 52,000; Full time

Job summary

Homeward Trust is seeking a Processing Associate to sort and process donated items, ensure quality and prepare Housing Support orders. The role involves cleaning, testing, and pricing merchandise for display or program use, while maintaining clean, safe work areas.

You will work closely with retail and warehouse teams in a fast-paced environment, providing strong customer service and near-term housing support fulfillment.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and stand for extended periods.
• Comfort with a fast-paced, high-energy environment.

Responsibilities

• Sort and process donated items for display or Housing Support.
• Test and clean items; prepare them for sale or program use.
• Price merchandise and maintain orderly processing areas.
• Support Housing Support orders and ensure quality standards.
• Maintain warehouse cleanliness and safety; follow PPE rules.
• Collaborate with retail and warehouse teams as needed.

Skills

Clear communication

Flexible schedule

Customer service

Safety awareness

Physical stamina

Lifting up to 50 lbs

Attention to detail

Organizational skills

Education

High School diploma or GED

Job description

Homeward Trust is seeking a Processing Associate to sort and process donated items, ensure quality and prepare Housing Support orders. The role involves cleaning, testing, and pricing merchandise for display or program use, while maintaining clean, safe work areas.

You will work closely with retail and warehouse teams in a fast-paced environment, providing strong customer service and near-term housing support fulfillment.