Merchandise Processing Associate

Savers; Richmond Hill; On-site; CAD 30,000 - 60,000; Full time

Job summary

Savers is seeking Merchandise Processing Associates to join their team. This role focuses on creating enriching experiences for customers while supporting a mission-driven organization committed to sustainability and community impact. Full-Time and Part-Time opportunities available with comprehensive onboarding and training, as well as extensive benefits for full-time team members.

Benefits

Comprehensive onboarding and training

In-house expertise through Savers University

Comprehensive extended health care plans

Company-paid Life and AD&D Insurance

Group Registered Retirement Savings Plan (RRSP)

Paid time off

Access to mental health services

Qualifications

• Ability to work in a fast-paced environment.
• Strong communication skills.
• Willingness to embrace diversity.

Responsibilities

• Create an excellent experience for customers, donors, and team members.
• Participate actively in the company's mission to reuse donated items.
• Assist with tasks as assigned during onboarding and training.

Skills

Customer Service

Teamwork

Flexibility

Job description

Job Title: Merchandise Processing Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community-based programs and services. We are proud of our impact and our community, often saying we are “Thrift Proud.” Our success is driven by millions of loyal customers and over 22,000 team members across more than 300 stores. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands include Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Merchandise Processing Associates create an excellent experience for our Customers, Donors, and Team Members. We are hiring for both Full-Time and Part-Time Merchandise Processing Associate positions.

What you can expect :

- The opportunity to celebrate uniqueness, as our team is made up of people from diverse backgrounds, experiences, and perspectives, each with something special to contribute.

- To work in a purpose-driven company with a business model that positively impacts the planet and local communities.

- An investment in your career growth, supported by our aggressive store expansion plans and ongoing development opportunities.

What you get:

- Comprehensive onboarding and training from day one.

- In-house expertise through Savers University, which delivers robust training internally, supplemented by partnerships with renowned providers.

- Comprehensive extended health care plans for full-time team members.

- Company-paid Life and AD&D Insurance.

- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.

- Paid time off for leisure or personal activities.

- Access to mental health services to support daily well-being.

Value Village is committed to fair and accessible employment practices. We will accommodate people with disabilities during recruitment and employment processes by providing reasonable accommodations upon request, in consultation with the applicant or employee. We review and amend our policies and procedures to ensure accessibility standards are met.