Mercer Marsh Benefits MMB Operational Leader

Marsh McLennan; Ottawa; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Marsh McLennan seeks a talented MMB Operation Leader in Ottawa. This role combines operational leadership with senior consulting for clients, focusing on enhancing insurance strategies. The ideal candidate will have 10 years of experience in insurance placement and strong analytical skills, ready to improve operations and client services.

Benefits

Professional development opportunities

Supportive leaders

Inclusive work culture

Flexible work environment

Career advancement opportunities

Qualifications

• Ten years of experience in insurance placement.
• Strong analytical skills to evaluate insurance programs.
• Excellent communication skills to coordinate with clients and teams.

Responsibilities

• Improve placement disciplines and drive client impact.
• Run analytics and evaluate client's insurance programs.
• Negotiate with insurers and manage client relationships.

Skills

Analytical skills

Communication skills

Sales Experience

Customer Service

Education

LLQP license

Job description

We are seeking a talented individual to join ourPlacementteam atMercer Marsh Benefits as MMB Operation Leader. This national role will be based inCanada. This is a hybrid role that has a requirement of working at least three days a week in the office and a dual function as a Sr. consultant for an existing client base.

The MMB Operational Leader will focus on operationalizing our placement strategy with integration across the business core functions. In addition act as a senior consultant for an existing client base (appropriate with Operational role) matching clients insurance needs with appropriate carrier coverage by utilizing market practices pricing and underwriting policies.

As Operational Leader we will count on you to :

Improve MMBs placement disciplines with a focus on consistency and leveraging best practices and capabilities

Work with MMB Canada Placement Leader to set strategic priorities drive client impact grow placement revenues and capitalize on opportunities.

Operationalize Placement across key functions such as; marketing sales operations value proposition renewals and day to day process

Operationalize insurer carrier agreements SLAs and SOPs

Build the MMB Global Placement community with a focus on sharing best practices and increasing our ability to create global / regional / local alignment where appropriate.

accelerate the development and implementation of Placement technologies

Enhance MMBs ability to track placement progress and leverage Data & Analytics to drive insight and impact.

Key focus on client experience and client facing materials

Assist Placement Leader with insurer carrier relations and negotiations

As Senior Consultant we will count on your to :

Partner with organizations of all sizes to develop clientspecific strategies for competitive group insurance / employee benefits plan design and funding based on client objectives budgets and visions.

Prepare Terms of Reference (TOR) of benefits to be used for Request for Proposals (RFP) for new and existing clients

Secure and compare submission of bids by the insurers and HMO providers

Handle the negotiation with the insurers and medical providers on behalf of clients

Possess technical insurance knowledge of life accident and health insurance products

Run analytics and evaluate clients insurance programs to provide tailored solutions

Cultivate a thorough understanding of insurance markets to enhance client service

Prepare proposal components for Client Relationship Managers (CRM) and Sales Professionals (SP) for both existing and new clients to support winning new business opportunities

What you need to have :

Ten years of experience in insurance placement

Strong analytical skills and the ability to evaluate insurance programs effectively

Excellent communication skills to coordinate with CRMs and SPs

LLQP license

What makes you stand out :

Familiarity with market practices pricing and underwriting policies.

Experience in negotiating with insurance carriers.

A proactive approach to problemsolving

Excellent organizational needs

High degree of independence with an openness to learn and capability to adapt fast to a new and changing environment

Base knowledge of project management principles

Experience in team management particularly of dotted line reports

Why join our team :

We help you be your best through professional development opportunities interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.

Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your wellbeing.

Mercer a business of Marsh McLennan (NYSE : MMC) is a global leader in helping clients realize their investment objectives shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses : Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex / gender sexual orientation or expression skin color or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act 2005 Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individuals particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Officebased teams will identify at least one anchor day per week on which their full team will be together in person.

Key Skills

Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Operational Leader • Ottawa, Ontario, Canada