Mental Health Therapist, First Call Care (Bilingual French)

Homewood Health Centre; Calgary; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a leading mental health organization as a Bilingual Mental Health Therapist, where you'll make a difference in people's lives. This role offers the opportunity to deliver essential clinical services, provide telephonic assessments, and develop personalized treatment plans for clients facing various challenges. Work in a supportive, collaborative environment that values continuous learning and innovation. If you're passionate about mental health and want to contribute to a culture of excellence and care, this is the perfect opportunity for you to thrive and help others on their journey to wellness.

Qualifications

• Master’s degree in Counselling, Social Work or Psychology required.
• 2-3 years of clinical experience with mental health issues.

Responsibilities

• Deliver EFAP services and conduct risk assessments.
• Provide telephonic assessments and develop treatment plans.
• Lead workshops and maintain service level targets.

Skills

Crisis Management

Telephonic Counselling

Risk Assessment

Solution-Oriented Therapy

Cognitive Behavioral Therapy

Bilingual Communication (English & French)

Client-Centered Care

Education

Master’s degree in Counselling

Registration with relevant governing body

Job description

Mental Health Therapist, First Call Care (Bilingual French)

Requisition Number: MENTA003136

Posted: December 19, 2024

Employment Type: Full-Time

Work Arrangement: Hybrid

Locations

Work from Home
Canada

HHI London
302-131 Wharncliffe Road South
London, ON N6J2K5, CAN

Hamilton Location
286 Sanford Ave N
Hamilton, ON L8L 6A1, CAN

Regina Location
2400 College Ave
Suite 101
Regina, SK S4P1C8, CAN

Edmonton Location
8215 112th Street NW
Suite 1800
Edmonton, AB T6G2C8, CAN

Calgary Location
300-10655 Southport Road SW
Calgary, AB T2W4Y1, CAN

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Bilingual Mental Health Therapist, First Call Care, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you’ll be doing:

• Deliver EFAP services and other clinical services as assigned, including confidential counselling, case management, direct clinical services and assessments.
• Provide quick, effective telephonic assessments on issues regarding client behaviour and emotional health, family, wellness, work issues, and other personal matters, including crisis situations.
• Provide tangible strategies that the client can implement on their own.
• Receive case assignments, establish treatment plans, complete case progress notes, and determine case closure through the Clinical Manager.
• Develop outlines for specific plans of action with each client under regular supervision.
• Complete a comprehensive psycho-social assessment on clients as needed.
• Conduct risk assessments and support suicide or other risk prevention interventions.
• Complete intervention notes and any other tracking documents as needed.
• Maintain established service level and direct service targets.
• Consult with the Stay at Work Clinical Management team as necessary and work collaboratively with colleagues to ensure timely and effective service delivery.
• Lead workshops as required and where personal competencies and time allows.
• May also provide Crisis Management Services (CMS) on an as-needed basis.

What we’re looking for:

• Master’s degree in Counselling, Social Work or Psychology.
• Registration, in good standing with relevant governing body, as Social Worker, Psychologist, Marriage & Family Therapist or Canadian Certified Counsellor.
• 2 – 3 years’ clinical experience with a continuum of mental health and situational problems, including experience and training in solution-oriented and/or cognitive behavioral short-term therapies.
• Crisis hotline, telephonic counselling and/or EFAP experience is preferred.
• Excellent verbal and written communication and active listening skills in both English and French.
• Skilled with risk assessment, online research and demonstrated resourcefulness in locating and accessing emergency and/or community resources across Canada.
• Empathetic to client concerns with exceptional customer service delivery in person and on the phone.
• Flexible with a creative approach to single-session counseling and passionate about helping to create immediate change by focusing on client’s strengths.
• Awareness and acknowledgment of the value of using measurement-based care when supporting patients/clients to help guide clinical decision making; experience an asset.

English language skills are required as this role supports, communicates and/or collaborates with both French and English-speaking clients and/or colleagues nationally.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration, and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity, and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.