Mental Health Support Worker

University of Guelph; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

An educational institution in Guelph is seeking a Mental Health Support Worker to assist students with complex mental health needs. The role involves supporting students in managing their day-to-day functioning and working closely with an interdisciplinary team. Candidates should possess relevant education and experience in mental health case management. This is a temporary full-time position from 08/25/2025 to 08/31/2026.

Benefits

Flexible work hours

Occasional off-campus support

Qualifications

• 3+ years of experience working with people with complex mental health/addiction issues.
• Understanding of privacy legislation related to student support.
• Experience in developing support teams for individuals with complex mental health.

Responsibilities

• Assist students with complex mental health needs to manage their goals.
• Collaborate with community partners and university staff.
• Ensure clear communication between care teams and students.

Skills

Mental health case management

Crisis intervention/risk assessment

Excellent communication skills

Experience with diverse identities

Goal-focused support

Education

University Degree in social work, psychology or related field

Job description

Location:

Guelph, CA, N1G 2W1

Primary Category Page: Staff and Management

Division: Student Affairs

Requisition ID: 1619

Department: Student Wellness Services

This position is represented by the agreement between the Professional Staff Association and the University of Guelph

Temporary full-time from 08/25/2025 to 08/31/2026

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.

Career Opportunities (sapsf.com)

General Purpose

The Mental Health Support Worker assists students experiencing complex mental health needs by supporting students to manage goals for day-to-day functioning that will assist the student in their academic success.

Duties And Responsibilities

The Support Worker takes a person-centered and recovery approach to set goals with students and assist them with progress toward their goals. The MHSW can meet with students with an increased frequency to build and practice skills that contribute to growth in goal areas such as academics, mental health, executive functioning, housing stability, and community connectedness. Utilizing case management strategies and structure, the MHSW will support students to access and connect to formal and informal support.

The Support Worker is a member of an interdisciplinary team that may be unique for each student. They ensure their work with the student is aligned with the overarching care team plan and ensure clear communication between the care team and the student. They also assist students to monitor mental health symptoms, stay engaged with a treatment plan, develop crisis plans and communicate barriers.

They collaborate with community partners, as well as university faculty and staff, to facilitate access to services, and to advocate on behalf of students. They may also provide training, workshops or facilitate support and skills-based groups.

Requirements

• University Degree in the field of social work, psychology, or other health related discipline along with a minimum of three (3) years related experience working with people with complex mental health/addiction issues. A combination of relevant education and experience may be considered.
• Demonstrated mental health case management experience including crisis intervention/risk assessment, emotional regulation, harm reduction experience and goal-focused support.
• Experience working with students with diverse identities and demonstrated understanding, training, and experience with anti-oppressive practice. Experience working with people who are marginalized and at risk.
• Previous post-secondary experience an asset.
• Experience with various service systems and developing support teams for folks with complex mental health.
• Understanding of the broader mental health system, including emergency mental health services, procedures, and legislation. Clear understanding of privacy legislation as it relates to work with students, and with support teams with diverse membership.
• A broad understanding of development in adolescence and young adulthood.
• Excellent communication skills: Presentation skills.
• Experience in development and delivery of training, workshops.
• Experience with support and skills-based groups.
  
  

Flexible work hours, some evenings.

This appointment is regularly performed on campus with occasional off campus support for specific student needs.

Employee Type: Temporary

Position Number: 10922724

Classification: P&M FT- Band 05

Professional/Managerial Salary Bands

The target hiring salary for this position is minimum and up to 96% of midpoint for the salary grade.

• Tentative evaluation; subject to committee review.
  
  

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 07/24/2025

Closing Date: 07/31/2025