Memory Care Program Assistant

Brookdale; Central Ontario, Baldwin Road; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking compassionate Clare Bridge Program Assistants to enhance the lives of residents in a dementia care community. This role involves implementing personalized programs, engaging residents in meaningful activities, and ensuring compliance with care standards. The ideal candidate will have a strong commitment to improving quality of life for older adults, with opportunities for career advancement. Join a supportive environment that prioritizes professional growth and wellness, offering a comprehensive benefits package. If you are passionate about making a difference and fostering community connections, this is the perfect opportunity for you.

Benefits

Health insurance

Life insurance

Retirement plans

Professional development opportunities

Wellness programs

Qualifications

• High School Diploma required; Associates Degree preferred.
• Minimum one year experience with older adults and dementia preferred.

Responsibilities

• Assist in implementing person-centered dementia-friendly programs.
• Support the Program Manager in ensuring compliance with regulations.
• Coordinate special events and communicate with residents and families.

Skills

Effective oral and written communication skills

Basic technical skills

Ability to follow written or verbal instructions

Education

High School Diploma or equivalent

Associates Degree

Tools

Microsoft Windows

Job description

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Grow your career with Brookdale! Our Clare Bridge Program Assistants have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. A full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Responsibilities

Job Summary

Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person-centered dementia-friendly programs that meet specific needs of each resident within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person-centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.

Essential Functions

1. Supports the implementation of a person-centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional and physical in a dementia-friendly structured environment; including sensory-focused small groups for residents who cannot participate in a large group setting.
2. Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements.
3. Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and standards.
4. Assists in providing guidance and resources to associates on the importance of programming/engagement and other areas regarding the quality of life for residents.
5. Coordinates and participates in special events at the community including family socials, marketing/sales and open houses.
6. Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes.
7. Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST).
8. Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle.
9. Assists with volunteer program, including training and supervising volunteers.
10. Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience: High School Diploma or equivalent required. Associates Degree preferred. Minimum one year of previous experience with older adults and persons with dementia preferred; or equivalent combination of education and experience.

Certifications, Licenses, and other Special Requirements: Must have a valid driver's license and a current 3-year driving abstract with no more than one moving violation as a condition of employment.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• On-Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemicals, infections, or biological hazards
• Requires Travel: occasionally

Management/Decision Making: Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and Skills: Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic knowledge of PCs and word processing software, preferably in a Microsoft Windows environment. Effective oral and written communications skills.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.18 - $17.73 / hour