Membership Sales & Studio Experience Lead

Orangetheory Fitness Canada; St. Albert; On-site; CAD 30,000 - 60,000; Full time

Job summary

A fitness organization located in St. Albert, Canada, is seeking a passionate individual to enhance customer experience and support the studio's vibrant community. You will be responsible for greeting members, guiding new clients, and managing administrative tasks at the front desk while promoting studio memberships and maintaining the facility's cleanliness. This role calls for great communication skills and a team-oriented mindset.

Benefits

Industry-leading compensation plans

Career development opportunities

Complimentary OTF sweat sessions

Fitness-casual dress-code

Responsibilities

• Welcoming everyone to the studio with enthusiasm.
• Presenting the OTF concept to interested consumers.
• Working at the front desk, answering phones and assisting members.
• Giving studio tours to newcomers.
• Guiding new clients through their first workout with trainers.
• Selling memberships to enhance studio growth.
• Following up with prospective clients.
• Handling member concerns professionally.
• Participating in marketing and outreach events.
• Keeping all studio areas clean and organized.

Skills

Excellent communication skills

Ability to build rapport

Teamwork

Job description

A fitness organization located in St. Albert, Canada, is seeking a passionate individual to enhance customer experience and support the studio's vibrant community. You will be responsible for greeting members, guiding new clients, and managing administrative tasks at the front desk while promoting studio memberships and maintaining the facility's cleanliness. This role calls for great communication skills and a team-oriented mindset.