Membership Coordinator

Altea Active; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A local wellness organization in Toronto seeks a Membership Coordinator to drive sales and engage prospective clients. The ideal candidate will have a passion for health and fitness, at least 2 years of sales experience, and the ability to maintain high-energy communication. Responsibilities include booking tours, following up with prospects, and educating members on benefits. Competitive compensation and opportunities for growth are offered.

Benefits

Competitive wage with commission potential

Complimentary individual membership

Maternity / Paternity top up

Complete training and development

Qualifications

• At least 2+ years of experience in a sales role.
• Sales experience in health, fitness, or premium hospitality preferred.
• Recent Criminal Background Check prior to work.

Responsibilities

• Maintain high volume of outbound communication.
• Mine leads and book tours.
• Educate members on benefits.

Skills

Sales experience

Customer relations management

Communication

Education

Post-secondary education in health and fitness

Certifications in sales or marketing

Job description

Liberty Village

Liberty Village

25 Ordnance St

Toronto, ON M6K1A1, CAN

Liberty Village

Liberty Village

25 Ordnance St

Toronto, ON M6K1A1, CAN

Altea’s ideal Membership Coordinator is incredibly personable with the confidence to spark conversation with anyone. They have an open mind to learning our sales process, inspiring them to actively seek out and engage prospective clients. Their deep product knowledge enables them to share detailed information on our luxury products and services, and ultimately close the sale. They play an instrumental role in increasing our profitability and growth by expanding our member base.

You approach each day with passion and precision, your goal is to book and confirm tours, mine for high-quality leads, exceed monthly sales targets, maintaining a high volume of outbound, cultivate and maintain relationships with prospective clients and members, and act as a true brand ambassador. With rapid reset between connections, you deliver a consistent, tailored experience, you uncover each prospect’s “why” to position Altea as the clear solution, while your service-first mindset ensures a seamless transition into onboarding and cross-departmental growth. This isn’t just a role it’s a purposeful career in wellness, driven by passion, performance, and belief in the brand.

Join our team and become part of a culture that celebrates excellence, fosters innovation, and values teamwork. We offer competitive compensation, comprehensive benefits.

As a Membership Coordinator, a typical day might include the following :

• Maintaining high volume of outbound (calling, texting, emails)
• Mining leads
• Booking and confirming tours
• Facilitate individually tailored tours
• Book onboarding appointments for every sale
• Timely prospect follow ups
• Confidently upselling memberships and add on services for cross departmental growth
• Consistently reviewing daily / weekly / monthly sales targets
• As an individual and as a team, creatively game planning ways to achieve sales goals.
• Educating new and current members on membership benefits to maximize service usage.
• Updating and maintaining accurate sales records in our customer relations management software.

To land this role you need to have;

Post-secondary education ideally relating to the health and fitness industry

Additional certifications or workshops relating to sales, marketing and administration are preferred

At least 2+ years of experience in a sales role

Sales experience in the health, fitness, premium hospitality is preferred

A recent Criminal Background Check prior to commencement of training and / or work.

Perks of this position include;

A competitive wage (base pay + potential to earn commissions)

Complimentary individual membership

Maternity / Paternity top up

Complete training and development package

Working alongside great people in a culture that fosters empowerment

Career-defining growth and development opportunities

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us.

PLEASE NOTE : The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities or requirements. We are an equal opportunity employer, and we believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offenses, disability, or any other legally-protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Preferred

2 years : 2 years :

Sales experience in the health, fitness, premium hospitality

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