Membership and Sales Representative, Front Desk

Brandon University; Winnipeg; On-site; CAD 30,000 - 40,000; Part time

Job summary

Join a leading community organization as a Membership and Sales Representative. You will provide exceptional customer service, conduct member tours, and manage financial transactions. This role offers flexible shifts and opportunities for growth within a dynamic environment.

Benefits

Complimentary Y individual membership

5% employer-matching pension plan

Opportunities for growth and advancement

Qualifications

• 6-12 months’ experience in a customer service or sales role.
• Clear Police Record Check with Vulnerable Sector Search.

Responsibilities

• Deliver a variety of activities including member tours and orientations.
• Provide courteous and efficient front desk customer service.
• Perform financial responsibilities such as cash handling.

Skills

Customer Service

Communication

Problem Solving

Interpersonal Skills

Data Entry

Job description

Membership and Sales Representative, Front Desk

YMCA-YWCA of Winnipeg Posted: May 15, 2025
Expires: May 30, 2025

Location

Elmwood-Kildonan (EK) Community Hub, 454 Kimberly Ave, Winnipeg, Canada

Weekday evenings - hours between 3:00-11:00 p.m.(various days/standard shift 5-6 hours) &

Are you passionate about delivering an exceptional customer service experience? Do you want to join a dynamic environment? At the Y, we strive to serve all members of the community. Our members’ growth in mind, body and spirit is at the heart of our membership, programs and services.

Why work at the Y?

• Great people and a great work environment!
• Complimentary Y individual membership
• 5% employer-matching pension plan
• Many opportunities for growth and advancement
• Super rewarding job, helping members have a remarkable experience

Are you the right fit?

• Maintain a focus on relationship building and member involvement
• Conduct both in-bound and out-bound calls
• Deliver a variety of activities including member tours, orientations and member onboarding
• Provide courteous and efficient front desk customer service
• Perform financial responsibilities such as cash handling
• Accurately process membership data information such as registration and payments
• Able to work a variety of shifts including days, evenings, weekends and holidays as needed at various locations throughout Winnipeg

What else do you need?

• 6-12 months’ experience in a customer service or sales role
• Emergency First Aid (can provide in house)
• Excellent customer service, communication, problem solving and interpersonal skills
• Strong computer skills, accurate data entry skills and great attention to detail
• Clear Police Record Check with Vulnerable Sector Search and Child Abuse Registry Check

Qualifications
Experience
Preferred
Experience in a customer service or sales role

Licenses & Certifications
Preferred
Emergency First Aid