Member Services & Compliance Specialist

Vision Credit Union; Camrose; On-site; CAD 45,000 - 55,000; Full time

Job summary

Vision Credit Union in Camrose, AB, is seeking a full-time Member Services Support Specialist to receive and audit membership documentation from branches, flag questionable transactions, and coordinate with branch managers. This role supports audits and ensures compliance with policies.

You will work with a small team to maintain records, process branch reports, set up user access, and assist branches with daily operations.

Qualifications

• High school diploma required.
• Experience in a financial institution preferred.
• Strong attention to detail and accuracy.
• Effective communication with all levels.
• Ability to learn new software quickly.

Responsibilities

• Accurately complete and submit branch reports on time.
• Verify and audit membership documentation.
• Set up processing for all branches and users.
• Support internal and external audits.
• Maintain accurate records and compliance with policies.

Skills

Member service

Communication skills

Attention to detail

Team player

Adaptability

Analytical thinking

Problem solving

New software learning

Education

High school diploma

Tools

MS Word

Excel

Email

eDOCS

Job description

Vision Credit Union in Camrose, AB, is seeking a full-time Member Services Support Specialist to receive and audit membership documentation from branches, flag questionable transactions, and coordinate with branch managers. This role supports audits and ensures compliance with policies.

You will work with a small team to maintain records, process branch reports, set up user access, and assist branches with daily operations.