Member Services Associate / Receptionist

KidStrong of Alberta; Sherwood Park; On-site; CAD 30,000 - 60,000; Part time

Job summary

KidStrong of Alberta is searching for part-time Member Service Associates / Receptionists who love inspiring kids and delivering fantastic customer service. This role, ideal for students, involves welcoming families, managing communications, and assisting both members and coaches during classes. Flexible shifts run mainly in the afternoons and weekends, allowing for a great work-life balance.

Benefits

50% off KidStrong membership

Qualifications

• Ideal for students or individuals seeking part-time work.
• Ability to inspire kids and deliver great service is essential.

Responsibilities

• Return all emails and voicemails upon arrival.
• Welcome families entering the centre.
• Assist members with administrative requests.
• Help enroll interested participants into trial classes.
• Assist coaches with class setup.
• Contribute to team cleaning efforts.

Skills

Customer Service

Communication

Teamwork

Job description

Do you love working with people? Do you love working with and inspiring kids? Do you love helping people by delivering world class customer service?

If you answered yes and you are looking for a great place to work this role may be the right fit for you!

We are looking for part time Member Service Associates / Receptionists to help answer phone calls, return emails and provide on demand services for our members when KidStrong classes are in session.

This role is ideal for students or anyone looking for a fun part time role.

In this role you will :

1. Return all emails and voicemails upon arrival to the centre

2. Welcome all KidStrong families as they enter the centre for their classes

3. Assist members in centre with all administrative requests.

4. Help enroll people who are interested in the program into a trial class or membership.

5. Help coaches set up for their next class.

6. Help each night with the team clean!

Shifts run Monday through Friday 3 pm to 8 pm and Saturday / Sundays 8-12. Start / end times can be negotiated based on school or other committments.

Pay is hourly plus bonuses.

You will also receive 50% off a KidStrong membership for your family or someone else in your circle

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Receptionist • Sherwood Park, AB, Canada