Member Services Administrator

City of North Vancouver; North Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

The City of North Vancouver seeks a dedicated Member Services Administrator to provide essential office support to the RCMP. This role involves onboarding new officers, managing HR systems, and ensuring compliance with regulations, contributing to the city's vision of being a healthy and vibrant community.

Qualifications

• Excellent communication skills and strong interpersonal skills.
• Ability to work with confidential information.
• Experience in a policing environment is preferred.

Responsibilities

• Provide effective office support services to RCMP members.
• Maintain and update HR Management Information Systems.
• Monitor budget expenditures and inventory levels.

Skills

Communication

Interpersonal Skills

Attention to Detail

Organizational Skills

Education

Courses in Business, Administration or Accounting

Job description

Position Information

Title Member Services Administrator Job Status Regular Full Time Position Overview

The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City.

The Police Support Services department has an exciting opportunity for a regular full time Member Services Administrator to join their team.

Responsibilities

In this position you will provide effective and efficient office support services to RCMP members at the North Vancouver RCMP Detachment. You will provide onboarding and orientation to new police officers and employees, assist with maintaining and updating the Human Resources Management Information System and other internal systems, place requisitions and purchase accessories, equipment, firearm/weaponry and supplies, maintain and monitor inventory levels and track and monitor budget expenditures for the RCMP.

Requirements

You will have excellent communication skills and strong interpersonal skills with the ability to interact effectively with internal and external stakeholders at all levels. Exceptional attention to detail and the ability to work with confidential information and exercise effective discretion and judgment is required. The demonstrated ability to organize, prioritize and coordinate a variety of tasks and assignments is also required.

You will have completed courses in business, administration or accounting with considerable related work experience, preferably in a policing environment, or an equivalent combination of training and experience. Considerable knowledge of applicable regulations, RCMP policies and procedures is an asset. The candidate will be required to complete a Canadian Firearms Safety course for restricted and non-restricted firearms.

Compensation

$31.97 to $37.58 per hour

(Pay Grade 17 – January 2024 rates)

Hours of Work

Any seven consecutive hours between 6:00 a.m. and 5:00 p.m., Monday to Friday, exclusive of an unpaid one hour meal break with a compressed work schedule

Additional Information

Shortlisted candidates may be required to complete standardized tests or exercises to demonstrate their applicable skills and knowledge.

You will be required to obtain and maintain an RCMP security clearance as a condition of ongoing employment.

How to Apply

If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply on-line through the Career Portal at www.cnv.org by Monday, June 16, 2025.

We respectfully acknowledge that we live and work on the traditional and unceded territories of the Sḵwx̱ wú7mesh Úxwumixw (Squamish Nation) and səlilwətaɬ (Tsleil-Waututh Nation). The City of North Vancouver is committed to Reconciliation with these Nations, who have lived on these lands since time immemorial.

Posting Detail Information

Posting Number 2025-0064 Job Open Date 06/02/2025 Job Close Date 06/16/2025 Special Instructions to Applicants