Member Representative (Casual)

Northern Credit Union; Eganville; On-site; CAD 28,000 - 39,000; Part time

Benefits offered by this job

Exclusive staff rates on a variety of

Do Some Good Employee VolunteerProgram

Employee Win/Win Program

Job summary

Northern Credit Union in Eganville is seeking a casual Member Representative to join our branch team. You will address member inquiries, assess needs, and guide customers through banking products while ensuring accurate transaction processing and friendly service.

This role supports our local footprint and goals with a flexible, on-site schedule. Qualifications emphasize a high school diploma, at least one year of sales experience, and proficiency with basic office software.

Qualifications

• High school diploma and banking/customer service experience.
• Minimum one year of proven sales experience.
• Ability to process transactions and balance accurately.
• Strong written and oral communication with members.
• Knowledge of basic banking products and systems.
• Proficient using Word, Excel and Outlook.

Responsibilities

• Assist members with inquiries and analyze needs.
• Guide members to appropriate products and services.
• Process financial transactions accurately and efficiently.
• Collaborate with branch team and internal partners to meet goals.
• Maintain a courteous, professional, and timely service standard.

Skills

Customer service

Sales experience

Cash handling

Communication skills

Time management

Attention to detail

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a casual Member Representative in our Eganville market.

The Member Representative plays a crucial role in enhancing our members' experience by collaborating with their branch team and internal partners. Their primary focus is to address member inquiries, analyze individual needs, and guide members in utilizing a diverse range of products and services tailored to meet their specific requirements. This includes providing assistance in navigating through the available offerings and ensuring accurate and efficient processing of financial transactions through the banking system.

They must excel at working towards a standard of excellence and striving towards reaching and exceeding goals as a self-starter and also in support of their team.

Preferred Candidates Will Possess The Following Qualifications

• High school diploma and equivalent banking and customer service experience.
• Minimum one year of proven sales experience.
• Commitment to continuous learning and owning their own growth.
• Knowledge of basic Credit Union products, services and systems.
• Moderate knowledge of Microsoft Word, Excel, Outlook and the use of modern office equipment.
• Ability to process transactions, handle cash and balance in an accurate and timely manner.
• Ability to communicate effectively (both orally and written) with members and co-workers in a courteous, friendly, professional and efficient manner.
• Ability to efficiently organize work and time to meet daily deadlines.

Employee Perks & Benefits

• Exclusive staff rates on a variety of products and services
• Opportunities to give back through our Do Some Good Employee Volunteer Program
• Employee Win/Win Program supporting local charitable organization

Starting Wage:

$24.22/hour

Deadline for applications:

September 11, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.