Member Relations Specialist Remote - Healthcare Supply Chain

Mohawk Medbuy Corporation; Southwestern Ontario; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A national shared services organization is seeking a full-time Member Relations Specialist. The role involves enhancing member satisfaction and loyalty through effective communication and support. Candidates should have a post-secondary degree and experience in supply chain management and customer relations. The position requires strong organizational and analytical skills. This role supports a team in the Western Region, working in either Chatham or London, Ontario, with a remote work option. Competitive salary and benefits offered.

Benefits

Competitive salary

Comprehensive benefits package

Flexible remote work policy

Qualifications

• Minimum 4 years of experience in a supply chain environment.
• 2 years of experience in customer or member relations management.
• Demonstrated ability to work in a fast-paced, changing environment.

Responsibilities

• Support members in the adoption of new MMC systems and tools.
• Resolve and monitor members’ issues ensuring satisfactory resolutions.
• Gather feedback from members to identify improvements.

Skills

Customer relationship management

Analytical abilities

Communication skills

Organizational skills

Supply chain management knowledge

Presentation skills

Education

Post secondary degree in relevant field

Tools

Business Central or other ERP system

Job description

A national shared services organization is seeking a full-time Member Relations Specialist. The role involves enhancing member satisfaction and loyalty through effective communication and support. Candidates should have a post-secondary degree and experience in supply chain management and customer relations. The position requires strong organizational and analytical skills. This role supports a team in the Western Region, working in either Chatham or London, Ontario, with a remote work option. Competitive salary and benefits offered.