Member Experience Representative (Temporary up to 6 months)

FirstOntario Credit Union; Welland; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading credit union in the Niagara Region is searching for a Member Experience Representative. This temporary role focuses on delivering financial advice to members, aiding in business development, and enhancing customer satisfaction. Candidates should have strong interpersonal skills and a solid understanding of the financial services industry. Competitive compensation at $27.24 per hour and excellent health benefits are offered.

Benefits

Top-tier health and wellness benefits

Pension Plan

Professional development funding

Employee and Family Assistance Program

Qualifications

• Above average interpersonal and communication skills required.
• 4 years of office, credit union or bank cash experience needed.
• Strong understanding of the Financial Services Industry is essential.

Responsibilities

• Provide relevant financial advice to members and prospective members.
• Assist in achieving business development goals set by the Branch Manager.
• Conduct proactive business development activities.

Skills

Interpersonal skills

Communication skills

Customer service

Education

Grade 12 or equivalent

Job description

Member Experience Representative (Temporary up to 6 months)

Join to apply for the Member Experience Representative (Temporary up to 6 months) role at FirstOntario Credit Union

Member Experience Representative (Temporary up to 6 months)

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Join to apply for the Member Experience Representative (Temporary up to 6 months) role at FirstOntario Credit Union

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• Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account
• Enhanced mental health benefits through SunLife and TELUS Health
• Pension Plan
• Up to $1000 per year towards professional development
• Company-wide Employee Volunteer program (Blue Wave Program)
• Employee and Family Assistance Program

Why FirstOntario?

Competitive compensation packages

Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account

Enhanced mental health benefits through SunLife and TELUS Health

Exclusive banking benefits

Pension Plan

Up to $1000 per year towards professional development

Company-wide Employee Volunteer program (Blue Wave Program)

Employee and Family Assistance Program

Job Overview

The Member Experience Representative will provide relevant, timely and accurate financial advice to members and prospective members to meet their financial goals, and to become the financial institution of choice. You will assist with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

Uncover and identify opportunities with members and prospective members.

Responsible for proactive business development activities and fulfilment both internally and outside the branch.

Provide products and services to members to increase share of wallet and ensure we are the primary financial institution of choice.

Job Specifications and Technical Requirements

Must have above average interpersonal and communication skills.

Grade 12 or equivalent.

4 years office, credit union / bank cash experience.

A good understanding and knowledge of the Financial Services Industry.

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

Salary : $27.24 per hour

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Banking

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