Medical Receptionist – Primary Care (Newcomers Clinic)

Centretown Community Health Centre; Ottawa; On-site; CAD 42,000 - 47,000; Full time

Job summary

A community health centre in Ottawa is seeking a Medical Receptionist for its Newcomers Clinic. This role involves assisting clients through phone and email communication, managing appointments, and maintaining records. The ideal candidate will have a Secondary School Diploma, at least two years of medical reception experience, and strong organizational skills, with a focus on serving diverse populations, including newcomers.

Qualifications

• Minimum two (2) years experience as a medical receptionist.
• Ability to work evenings and weekends on a rotational basis.
• Experience working with diverse populations, including newcomers to Canada.

Responsibilities

• Ensure the smooth and efficient flow of clients in Primary Care.
• Handle phone and email reception and client intake.
• Book appointments and maintain client records.

Skills

Confidentiality

Organizational skills

Interpersonal skills

Time management

Troubleshooting

Education

Secondary School Diploma or equivalent

Tools

Windows-based systems

Electronic medical records

MS Word

Job description

Position: Medical Receptionist – Primary Care (Newcomers Clinic)

Description:

Summary
The Medical Receptionist is responsible for ensuring the smooth and efficient flow of clients in Primary Care. The basic functions includes phone and email reception and client reception, client intake, booking of appointments, chart preparation and maintenance, and rostering of clients.
The focus of this position is supporting our Newcomers Clinic.

Essential

• Secondary School Diploma or equivalent.
• Minimum two (2) years experience as a medical receptionist.
• Demonstrated ability to maintain confidentiality and use discretion.
• Proficient with Windows-based computer systems, in particular email and MS Word and databases.
• Knowledge and proficiency of electronic medical record systems
• Strong organizational and interpersonal skills.
• Strong prioritization and time management skills
• Proficient trouble-shooting skills
• Experience working with diverse populations, including newcomers to Canada.
• Ability to work in fast-paced environment with an inter-disciplinary team
• Ability to work evenings on a rotational basis and possibility of weekends.
• Experience working with newcomers community -based.

Centretown Community Health Centre

Centretown Community Health Centre

Position: Medical Receptionist – Primary Care (Newcomers Clinic)

Region: Ottawa

Description:

Summary
The Medical Receptionist is responsible for ensuring the smooth and efficient flow of clients in Primary Care. The basic functions includes phone and email reception and client reception, client intake, booking of appointments, chart preparation and maintenance, and rostering of clients.
The focus of this position is supporting our Newcomers Clinic.

Essential

• Secondary School Diploma or equivalent.
• Minimum two (2) years experience as a medical receptionist.
• Demonstrated ability to maintain confidentiality and use discretion.
• Proficient with Windows-based computer systems, in particular email and MS Word and databases.
• Knowledge and proficiency of electronic medical record systems
• Strong organizational and interpersonal skills.
• Excellent verbal communication skills.
• Strong prioritization and time management skills
• Proficient trouble-shooting skills
• Experience working with diverse populations, including newcomers to Canada.
• Ability to work in fast-paced environment with an inter-disciplinary team
• Ability to work evenings on a rotational basis and possibility of weekends.

Desirable

• Experience working with newcomers community -based.

Language Designation

• English Written and Spoken
• French Spoken

Salary: $ 42,768 - $ 46,945/Annually

Terms of Employment: Regular, full-time

Deadline for Application: Sunday, August 10, 2025

How to Apply:

Submit your letter of interest along with your resume on or before August 10, 2025 by 11:59pm to [e-mail].

Please note the following:

• The subject line of your email should read “ Medical Receptionist – Regular Full Time position”
• The file name for your resume should read:“ (last name)_(first name)_ Resume
• The file name for your cover letter should read: “ (last name)_(first name)_ Cover Letter

We thank all applicants for their interest. Only applicants invited to an interview will be contacted.

Candidates requiring accommodation during the application and/or the interview process should contact us at [e-mail] so arrangements can be made. CCHC is an equal opportunity employer and values diversity in its workforce and as such, we encourage applications from individuals who reflect the broad diversity of communities we work with.Centretown CHC has a mandatory COVID-19 vaccination policy, as such applicants must be fully vaccinated against Covid-19 and provide proof of vaccinations to be considered for employment. Reasonable accommodation will be considered for persons with medical exemption or other exemptions under the Ontario Human Rights Code.

Location: Ottawa

Profession Type: Administrative and Clerical

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