Medical Receptionist - Patient Service Specialist

Select Medical; London; On-site; Full time

Job summary

An established industry player is seeking a Medical Receptionist - Patient Service Specialist to enhance the patient experience at their outpatient center. In this pivotal role, you will be the first point of contact for patients, ensuring they feel welcomed and informed throughout their visit. Your responsibilities will include managing patient registrations, scheduling appointments, and liaising with insurance companies. This position offers a chance to make a meaningful impact on patient care while working in a supportive environment. If you have a passion for customer service and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Excellent communication skills to interact with patients and insurance companies.
• Ability to manage scheduling and patient registrations efficiently.

Responsibilities

• Greet and register patients, providing them with necessary information.
• Schedule appointments and manage communications with various parties.

Skills

Customer Service

Communication Skills

Scheduling

Education

High School Diploma or GED

Job description

Overview

Position: Medical Receptionist - Patient Service Specialist

Location: Tampa, FL 33618

Type of Employment: Fulltime

Schedule: Weekdays (Varies AM/PM 7am to 7pm)

Compensation: Starting at $15/hour (Pending Experience)

When patients enter our outpatient physical therapy center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.