Medical Receptionist

United Health Centers; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking dedicated Medical Receptionists to join their team in Ontario. This role is vital for ensuring patients receive exceptional care from the moment they enter the health center. As the first point of contact, you will help create a welcoming environment and assist in maintaining efficient operations. Ideal candidates will have strong customer service skills, be detail-oriented, and possess the ability to handle multiple tasks. Join a team that values compassion and community impact while enjoying a comprehensive benefits package and competitive pay. If you are passionate about making a difference, this opportunity is for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k plan with matching contribution

Educational Assistance

Employee discounts

Qualifications

• 2 years of experience in a healthcare setting preferred.
• High School diploma or GED is required.

Responsibilities

• Provide clerical support and promote smooth patient flow.
• Communicate consistently with supervisors and staff.

Skills

Bilingual (English/Spanish)

Customer-service oriented

Problem-solving skills

Intermediate computer skills

Attention to detail

Flexibility and dependability

Effective leadership/supervisory skills

Education

High School graduate or GED

Medical Office Assisting training

Tools

Email

Job description

We are recruiting for front office Medical Receptionists to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our patients visiting our health centers.

Our Medical Receptionists are dedicated team members that help us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients addressing each patient with care, compassion, and advocacy. If you love serving the community and caring for people, you might be our next Medical Receptionist!

Works closely with the Medical Reception Supervisor and other members of the clinic management team to:

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
• Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
• Consistently and openly communicates with supervisor and all staff.
• Works flexible or extended hours where necessary.
• Participates in health center in-services and meetings, listening and respecting others’ ideas.
• Abides by Rules of Confidentiality.

EDUCATION

• High School graduate or GED is required.
• Completed training program in Medical Office Assisting from Accredited College, preferred.

PRIOR EXPERIENCE

• 2 years of experience in a healthcare setting, preferred.

LICENSE/CERTIFICATION

• Possess a valid Driver’s license.

SKILLS

• Bilingual (English/Spanish) is preferred but not required.
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player.
• Customer-service oriented.
• Familiar with adult learning and general training techniques.
• Positive professional insight.
• Flexibility and dependability.
• Demonstrated good problem-solving skills; sound judgment.
• Effective leadership/supervisory skills.
• Modern office practices and procedures including email.
• Intermediate computer skills.
• Attention to detail and excellent follow-through on work tasks.
• Able to handle multiple tasks simultaneously.

PHYSICAL REQUIREMENTS

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

The pay range for this non-exempt position starts at $21 an hour. Our salary ranges are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

• Medical, Dental, and Vision insurance with low premium cost.
• Paid time off and paid holidays.
• 401k plan with matching contribution.
• Educational Assistance.
• Employee discounts and more!