Medical Receptionist

Newlife Fertility Clinic; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dedicated team at a leading fertility clinic as a Medical Receptionist. You will be the first point of contact for patients, providing exceptional customer service and managing administrative tasks in a fast-paced medical environment. This role is crucial for ensuring smooth operations at the front desk and effective communication between patients and healthcare providers.

Benefits

Dental care

Paid time off

Qualifications

• Proficiency in phone systems and excellent verbal communication skills.
• Familiarity with medical terminology, particularly in a dental or medical office setting.
• Strong organizational skills with attention to detail in managing patient records and scheduling.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Manage phone systems, answering calls promptly and directing inquiries.
• Maintain accurate patient records using EMR systems.

Skills

Verbal communication

Medical terminology

Organizational skills

Multitasking

Interpersonal skills

Tools

Electronic Medical Records (EMR)

Job description

Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. The Medical Receptionist will play a crucial role in ensuring smooth operations at the front desk and maintaining effective communication between patients and healthcare providers.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Manage phone systems, answering calls promptly and directing inquiries to the appropriate staff members.
• Schedule appointments efficiently while considering patient needs and provider availability.
• Maintain accurate patient records using Electronic Medical Records (EMR) systems, ensuring confidentiality and compliance with regulations.
• Verify patient insurance information and handle billing inquiries as needed.
• Assist with administrative tasks such as filing, data entry, and managing office supplies.
• Communicate effectively with medical staff to coordinate patient care and follow-up appointments.
• Provide information about medical terminology and procedures to patients when necessary.

Skills

• Proficiency in phone systems and excellent verbal communication skills.
• Familiarity with medical terminology, particularly in a dental or medical office setting.
• Experience as a Dental Receptionist or Front Desk Coordinator is preferred.
• Knowledge of EMR systems, specifically Epic, is a plus.
• Strong organizational skills with attention to detail in managing patient records and scheduling.
• Ability to multitask effectively in a busy environment while maintaining professionalism.
• Excellent interpersonal skills to foster positive relationships with patients and staff alike.

Join our team as a Medical Receptionist where you can make a difference in the lives of patients while contributing to the efficiency of our healthcare services.

Job Types: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Benefits:

• Dental care
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person