medical receptionist

Lasalle Animal Clinic; Greater Sudbury; On-site; CAD 30,000 - 45,000; Full time

Job summary

A veterinary clinic in Greater Sudbury is seeking a receptionist to manage client interactions and clerical tasks. The role involves greeting clients, scheduling appointments, and handling payments, with training provided for specific veterinary software. Ideal candidates will possess excellent communication skills and a high school diploma.

Benefits

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Life insurance

Qualifications

• High school graduation certificate required.
• Efficient interpersonal skills and excellent communication required.
• Will train in specific veterinary technologies.

Responsibilities

• Greet clients and direct them appropriately.
• Schedule and confirm appointments and process payments.
• Perform clerical duties and manage electronic records.

Skills

Interpersonal skills

Oral communication

Written communication

Attention to detail

Organizational skills

Education

Secondary (high) school graduation certificate

Tools

Electronic medical records

Word processing software

Accounting software

Database software

Spreadsheet

MS Outlook

MS Word

MS Windows

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Veterinary clinic
  
  

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Relay service to persons with disabilities
  
  

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• Word processing software
• Accounting software
• Database software
• Electronic mail
• Spreadsheet
• MS Outlook
• MS Word
• MS Windows
  
  

Additional information

Security and safety

• Criminal record check
  
  

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
  
  

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
  
  

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits
  
  

Financial benefits

• Life insurance