medical receptionist

UC Medical Clinic - Mill Woods; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated individual for a customer service role. This position involves greeting clients, managing appointments, and performing essential clerical tasks in a fast-paced environment. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional service. Join a dynamic team where you can grow and develop your skills while contributing to the well-being of the community.

Qualifications

• Must have a secondary school graduation certificate.
• Willingness to learn and train in customer service.

Responsibilities

• Greet and direct visitors to appropriate contacts.
• Schedule and confirm appointments efficiently.
• Perform clerical duties including filing and sorting.

Skills

Customer Service

Communication

Clerical Skills

Education

Secondary School Graduation Certificate

Job description

Education: Secondary (high) school graduation certificate.

Experience: Will train.

Tasks

1. Greet people and direct them to contacts or service areas.
2. Obtain and process information required to provide customer service.
3. Operate switchboard or telephone system.
4. Record and relay information.
5. Schedule and confirm appointments.
6. Maintain work records and logs.
7. Perform clerical duties, such as filing, sorting, and distributing mail.
8. Answer telephone and relay telephone calls and messages.
9. Arrange teleconferences.
10. Calculate billing charges.

Work conditions and physical capabilities

1. Fast-paced environment.
2. Are you currently legally able to work in Canada?
3. Do you have previous experience in this field of employment?