medical receptionist

Government of Canada; Casselman; On-site; CAD 35,000 - 50,000; Full time

Job summary

A government organization in Casselman, Ontario, is seeking individuals for customer service roles. Responsibilities include greeting clients, providing information, and managing communication. No formal education is required, and candidates should have strong interpersonal skills and attention to detail. Work is strictly on-site without remote options.

Qualifications

• Ability to work independently.
• Experience with electronic medical records.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required for customer service.
• Operate switchboard or telephone system.
• Schedule and confirm appointments.

Skills

Efficient interpersonal skills

Excellent oral communication

Attention to detail

Flexibility

Organized

Reliability

Team player

Education

No degree, certificate or diploma

Job description

Overview Languages

Bilingual

Education

• No degree, certificate or diploma

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages

Experience and specialization Computer and technology knowledge

• Electronic medical records

Additional information Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player