medical office secretary-receptionist

Al Shifa Medical Centre; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare facility in Winnipeg is seeking a Medical Office Assistant to manage front office operations. Responsibilities include greeting patients, scheduling appointments, handling billing, and maintaining medical records. Ideal candidates will have 1-2 years of experience and strong interpersonal skills, with proficiency in electronic medical records and MS Office.

Qualifications

• Experience of 2 to less than 3 years in medical office assistance.
• Legally able to work in Canada.
• Organized, reliable, and a team player.

Responsibilities

• Greet and direct clients to appropriate services.
• Record and process information for customer service.
• Schedule and confirm appointments.

Skills

Interpersonal skills

Organizational skills

Reliability

Time management

Ability to multitask

Education

Certificate or diploma from a program of 1 to 2 years

Tools

Electronic medical records

MS Office

Job description

• Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience : 2 years to less than 3 years
• Medical office assistant / specialist

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Relay service to persons with disabilities
• Provide customer service

Computer and technology knowledge

• Electronic medical records
• MS Office

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?