Medical Office Receptionist

Originelle Fertility Clinic and Womens Health Centre; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in fertility treatment is looking for a dedicated Medical Receptionist to join their friendly team. This role involves front-line interactions, where you'll utilize your bilingual communication skills to assist clients and manage appointments. You'll be part of a compassionate team, helping individuals achieve their dreams of family. The ideal candidate will thrive in a busy environment, showcasing exceptional customer service and multitasking abilities. If you're passionate about making a difference in people's lives and enjoy working in a supportive atmosphere, this is the perfect opportunity for you!

Benefits

Dental care

Extended health care

Life insurance

On-site parking

Vision care

Qualifications

• Must be bilingual in French and English with excellent communication skills.
• Experience with EMR systems is a great asset.

Responsibilities

• Answer multi-line phone system in French and English.
• Manage physician schedules and book appointments efficiently.

Skills

Bilingual Communication (French and English)

Customer Service

Time Management

Multitasking

Basic Medical Terminology

Education

High School Diploma

Tools

Electronic Medical Record (EMR) Systems

Office Suite

Job description

About us

ORIGINELLE FERTILITY CLINIC

We are a friendly and happy team of doctors, nurses, coordinators, reception team, accountant, lab team, who work well together to provide personalized care to our patients undergoing fertility treatment.

As with every OriginElle Fertility Clinic staff member, the reception team must always foster and promote a safe environment for all patients, families, visitors and staff.

Job Description for: Front Desk Receptionist, Medical Office (Fertility Specialty)

OriginElle Fertility Clinic and Womens Health Centre is seeking a confident, professional and positive individual to join our team as a full time Medical Receptionist. We have been helping individuals from Montreal and the world over achieve their dreams of family for years now. This is your opportunity to be part of this miraculous journey!

The successful candidate will be stationed at the front desk of our clinic and will be responsible for all front line interactions. It is essential that they possess excellent and effective communication skills (Mastery of French and English written/spoken is obligatory), as well as excellent computer skills (including office suite). Experience with an electronic medical record (EMR) system will be a great asset (We use eIVF & Medesync). The candidate must be able to work effectively and productively both independently and within the team. Multitasking will be required (must possess excellent time management skills), as will a basic knowledge of medical terminology (we'll teach the rest:).

Duties will include (but are not limited to):

• Politely answering the multi-line phone system in French and English, ensuring calls are transferred promptly to the appropriate department.
• Managing the physician's schedules and templates.
• Booking appointments and establishing co-operative relationships with clients, coworkers, and physicians.
• Accepting and processing payments.
• Scanning/managing referrals and documents (mail/fax).
• Ensuring all new client registrations are completed and correctly entered into the EMR.

The receptionists' hours will be managed around the clinic's current regular business hours of 8:00am to 4:30pm, five (5) days/week, but will include rotation to work one weekend morning with other team members.

The ideal candidate will also pride themselves on providing exceptional customer service, showing an ease in engaging all individuals regardless of age, culture, gender, or sexual preference.

Job Type: Full-time

Work remotely: No

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Expected start date: 2025-04-28