Medical Office Assistant/Receptionist, Urgent Primary Care Centre-Abbotsford

Fraser Health Authority; Abbotsford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading health authority is seeking a Part-time Medical Office Assistant/Receptionist to provide administrative support at their Urgent Primary Care Centre in Abbotsford. The role involves ensuring a welcoming environment, managing patient interactions, and supporting healthcare services. Ideal candidates will have a diploma in Medical Office Assistance and strong interpersonal skills. Join a dedicated team committed to providing quality care in a vibrant community.

Benefits

Comprehensive health benefits

Generous vacation time

Career advancement opportunities

Defined pension plan

Exclusive staff discounts

Qualifications

• Grade 12 and Medical Office Assistant diploma required.
• One year of recent related experience or equivalent combination.

Responsibilities

• Operate multi-line switchboards and handle inquiries.
• Prepare correspondence, maintain client files, and manage data.
• Support staffing, timekeeping, and financial tasks.

Skills

Effective communication

Teamwork

Interpersonal skills

Conflict resolution

Organization

Initiative

Independence

Basic computer skills

Education

Grade 12

Medical Office Assistant diploma

Tools

iPHIS

Job description

Salary

The salary range for this position is CAD $25.54 - $27.22 / hour.

Job Summary

Are you passionate about providing administrative support for primary health care services in your community? Are you looking to bring your extensive Medical office skills to a rewarding role? If you answered “yes”, we want you to keep reading to explore your career with us!

We currently have an exciting opportunity for a Part-time Medical Office Assistant/Receptionist to support our Urgent Primary Care centre located in beautiful Abbotsford, B.C.

Urgent and Primary Care Centres provide ongoing medical care and timely treatment for urgent, non-life-threatening injuries and illnesses that should be seen by a healthcare provider within 12 to 24 hours. They are part of the primary and community care system, focusing on a team-based approach to wrap services around patients. Learn more

Abbotsford is located in the heart of the Fraser Valley, one hour southeast of Vancouver. It offers a variety of activities, including skiing, rafting, fishing, hot springs, camping, hiking, water parks, theme parks, gardens, wineries, breweries, concerts, nightlife, shopping, and more. Click here

Benefits of Working with Us

• Career advancement and growth opportunities
• Comprehensive health benefits, including extended health and dental coverage for you and your family, fully paid by us
• Health and well-being resources, including an employee and family assistance program
• Generous vacation time: up to four weeks per year, with potential for more based on tenure
• Exclusive staff discounts and perks, including a Transit Incentive Program
• A defined pension plan

Position Overview

Reporting to the Manager, Clinical Operations, this role provides administrative support to the Urgent Primary Care Centre (UPCC). As the first point of contact, you will ensure a safe, welcoming environment through a customer-service focused approach. The centre offers urgent care and longitudinal primary care to unattached vulnerable clients, providing accessible, person-centered, continuous, and culturally safe health services.

Your duties include front desk reception, registration, appointment scheduling, maintaining client records, data entry, correspondence, and supporting the interdisciplinary team in navigating healthcare services.

Responsibilities

• Operate multi-line switchboards, register patients, book appointments, and handle inquiries.
• Prepare correspondence, reports, and documents; maintain client and administrative files.
• Assist clients to feel safe and at ease, focusing on client-centered care.
• Collect and update data in computerized systems, generate reports.
• Manage mail, faxes, reports, and courier documents.
• Handle financial tasks such as payroll, billing, and invoicing.
• Support staffing and timekeeping functions.
• Maintain office supplies and organize meetings and events.
• Operate office equipment and perform minor maintenance.
• Liaise with healthcare and social service organizations.
• Perform other related duties as assigned.

Qualifications

Education and Experience: Grade 12, completion of a Medical Office Assistant diploma, plus one year of recent related experience or an equivalent combination.

Skills and Abilities: Typing 40 wpm, effective communication, teamwork, interpersonal skills, conflict resolution, sound judgment, organization, initiative, independence, basic computer skills, knowledge of iPHIS, office practices, relevant policies, and physical ability to perform duties.

About Fraser Health

Fraser Health serves over two million people in Metro Vancouver and the Fraser Valley, on the traditional lands of the Coast Salish and Nlaka’pamux Nations. With over 48,000 staff, medical staff, and volunteers, we are committed to diversity, inclusion, and respectful, equitable care.

Join us in making a difference. Connect with us on social media

Important: Beware of recruitment scams. Fraser Health will never ask for money or personal details through unverified channels.