Medical Office Assistant/Receptionist, Urgent Primary Care Centre-Abbotsford

Fraser Health Authority; Abbotsford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional healthcare provider in Abbotsford is seeking a Part-time Medical Office Assistant/Receptionist to provide administrative support at the Urgent Primary Care Centre. The ideal candidate will possess a Medical Office Assistant diploma and have experience in delivering excellent customer service. Responsibilities include managing patient reception, appointment bookings, and maintaining medical records. This role offers competitive pay and opportunities for career growth in a supportive environment.

Benefits

Comprehensive health benefits

Generous vacation time

Career advancement opportunities

Exclusive staff discounts

Qualifications

• One year of recent related experience or equivalent combination of education and experience.

Responsibilities

• Operate multi-line switchboards and register patients.
• Prepare correspondence and maintain client records.
• Create a welcoming environment for clients.
• Gather and update data, and generate reports.

Skills

Typing 40 wpm

Effective communication

Teamwork

Conflict resolution

Organization

Initiative

Independence

Computer proficiency

Understanding of office practices

Physical ability to perform duties

Education

Grade 12

Medical Office Assistant diploma

Job description

Salary
The salary range for this position is CAD $25.54 - $27.22 / hour

Job Summary
Are you passionate about providing administrative support for primary health care services in your community? Are you looking to bring your extensive Medical office skills to a rewarding role? If you answered “yes”, we want you to keep reading to explore your career with us!

We currently have an exciting opportunity for a Part-time Medical Office Assistant/Receptionist to support our Urgent Primary Care centre located in beautiful Abbotsford, B.C.

Urgent and Primary Care Centres are medical facilities that provide ongoing medical care and/or timely care for urgent, non-life-threatening injuries and illnesses that should be seen by a healthcare provider within 12 to 24 hours but do not require emergency department services. They focus on a team-based, community care approach to support our patients. Learn more

Abbotsford is in the heart of the Fraser Valley, just an hour southeast of Vancouver. It offers a variety of activities, including skiing, rafting, fishing, hot springs, camping, hiking, water parks, theme parks, gardens, wineries, concerts, nightlife, shopping, and more. Explore Abbotsford

Benefits of working with us include:

• Career advancement and growth opportunities
• Comprehensive health benefits, including extended health and dental, fully paid by us for you and your family
• Health and well-being resources, including an employee and family assistance program
• Generous vacation time: up to four weeks per year, with potential for more based on tenure
• Exclusive staff discounts and perks, including a Transit Incentive Program
• A defined pension plan

Join Fraser Health — where cared-for people care for people.

Detailed Overview

Reporting to the Manager, Clinical Operations, this role provides administrative support to the Urgent Primary Care Centre. As the first point of contact, you will ensure a safe, welcoming environment through excellent customer service. The Centre offers urgent care and longitudinal primary care to unattached, vulnerable clients, providing access to timely, person-centered, culturally safe health services. Responsibilities include front desk reception, registration, appointment booking, maintaining charts, managing databases, typing, filing, mail processing, and supporting navigation of the healthcare system.

Responsibilities

• Operate multi-line switchboards, register patients, book appointments, follow up on referrals and tests, and answer inquiries.
• Prepare correspondence, reports, and documents; maintain client records and databases.
• Create a welcoming environment for clients and support their navigation of health services.
• Gather and update data, generate reports, and maintain filing systems.
• Process mail, faxes, reports, and courier documents.
• Handle financial transactions, including billing and invoicing.
• Assist with staffing and timekeeping functions.
• Manage office supplies and organize meetings.
• Operate office equipment and perform minor maintenance.
• Liaise with healthcare and social service organizations.
• Maintain cleanliness and organization of office and medical equipment.
• Perform other related duties as assigned.

Qualifications

Education and Experience: Grade 12, completion of a Medical Office Assistant diploma, plus one year of recent related experience or an equivalent combination of education and experience.

Skills and Abilities: Typing 40 wpm, effective communication, teamwork, conflict resolution, sound judgment, organization, initiative, independence, computer proficiency, knowledge of iPHIS, understanding of office practices, and physical ability to perform duties.

About Fraser Health

Fraser Health serves over two million people in Metro Vancouver and the Fraser Valley, on the traditional lands of the Coast Salish and Nlaka’pamux Nations. Our team of over 48,000 staff, medical staff, and volunteers is committed to respectful, inclusive, and equitable care. We value diversity and promote a safe, caring environment. Follow us on social media.

Important: Be aware of recruitment scams. Fraser Health will never ask for money or personal information through unverified channels or request payment during the application process.