Medical Office Assistant/Receptionist

Cencora | Pharma solutions; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A Registered Charity focused on healthcare is seeking a dedicated part-time Medical Office Assistant to support operations and provide assistance to individuals and families. The role requires proficiency in electronic medical records, excellent administrative skills, and an understanding of medical terminology. The position is hybrid and involves collaboration with healthcare professionals, ensuring a welcoming environment for clients, and managing front desk operations. Join the team to make a difference in the community while advancing your healthcare career.

Benefits

On-site parking

Paid time off

Work from home

Qualifications

• Understanding working with uninsured clients and uninsured funding.
• Some experience working in a medical or clinical setting an asset.
• Anti-racism, anti-discrimination training or certification an asset.
• Emergency or Standard First Aid and CPR training.

Responsibilities

• Greet and assist individuals as they arrive at the office.
• Manage front desk operations, including answering phones and scheduling appointments.
• Maintain accurate patient records using electronic medical records systems.
• Process patient information and documentation efficiently.
• Communicate effectively with healthcare providers regarding client needs.

Skills

Proficiency in electronic medical records systems (Accuro)

Proficiency in Microsoft 365

Strong knowledge of medical terminology

Excellent organizational skills

Strong verbal and written communication skills

Job description

About Us
BREATHE Midwives is a Registered Charity focused on changing the face of Black Sexual, Reproductive, Birthing & Infant Health. Through our BREATH Initiative we have various programs and services to help support the African, Black, and Caribbean, and racialized community. We are committed to social equity, anti-racism and justice. We understands and recognizes that as facilitators in healthcare, we can be part of the process that helps to change racism, social inequities, discrimination, and oppression that many of the Black, Racialized and Marginalized individuals who make up our community experience.

Job Description

We are seeking 1 to 2 Part-time Individuals dedicated and organized Medical Office Assistant to join our Register Charity to be part of our team. The ideal candidate(s) will play a crucial role in ensuring the smooth operation of our organization, providing exceptional support to the individuals and families who see our services; as well as support the healthcare professionals at our office. This position requires a strong understanding of medical terminology, excellent administrative skills, proficiency in electronic medical records systems, and a desire to be part of a system of change.

Duties

• Greet and assist individuals as they arrive at the office, ensuring a welcoming environment.
• Manage front desk operations, including answering phones, scheduling appointments, faxing document, emailing, and handling inquiries.
• Maintain accurate patient records using electronic medical records systems Accuro.
• Process patient information and documentation efficiently while adhering to privacy regulations.
• Assist with handling of courier and laboratory request (incoming and outgoing)
• Assist working with uninsured funding.
• Collaborate with other administrative staff to streamline office operations.
• Ensure that the office is well-organized and that all supplies are stocked.
• Maintain cleanliness of reception area and clinic rooms
• Responsible for cleaning and sterilizing medical equipment including operation of autoclave
• Communicate effectively with healthcare providers regarding client needs and appointments.
• Provided supervision and support of volunteers in the clinic
• Be professionally and courteously

Attributes and Skills

• Proficiency in using electronic medical records systems (Accuro).
• Proficiency in using software such as Microsoft 365 (word, excel, teams) and Adobe
• Strong knowledge of medical terminology and administrative procedures within a midwifery medical setting.
• Excellent organizational skills with the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills for effective interaction with individuals, volunteer, staff and contractors.
• Attention to detail to ensure accuracy in patient records and documentation.
• Ability to work collaboratively within a team while also being self-motivated and independent.
• Highly motivated to learn and problem solve
• Integrity and focus on patient safety
• High degree of composure and exhibits a strong work ethic

Background Experience

• Understanding working with uninsured clients and uninsured funding
• Some experience working in a medical or clinical setting an asset
• Anti-racism, anti-discrimination, training or certification an asset
• Emergency or Standard First Aid and CPR training

Position Details

• 1 Part-time (24 hours) or 2 Part-time (12hrs each)
• Monday to Friday
• Mornings and Evenings
• May include Weekends with notice
• On-site but may require some additional remote work.

Join our team as a Medical Office Assistant where you can make a difference in the lives of our community, while advancing your career in the healthcare field.

This is a limited contracted position based on a grant funding till December 31, 2026 . Potential to expand beyond this date will be based on new grant opportunities.

Interview date will be on Monday, August 1, 2025 (back up date if needed August 5, 2025) . Please note only candidates will be contacted for an interview.

Job Types: Part-time, Fixed term contract
Contract length: 15 months

Pay: $18.00-$19.00 per hour

Expected hours: 12 – 24 per week

Benefits:

• On-site parking
• Paid time off
• Work from home

Work Location: Hybrid remote in Etobicoke, ON M9V 4C2

Application deadline: 2025-07-30
Expected start date: 2025-09-02