Medical Office Assistant — Patient Care & Admin (Flexible)

WELL Health Technologies Corp. (TSX: WELL); Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare technology firm in Toronto is seeking a motivated Medical Office Assistant to support physicians in delivering excellent patient care. The ideal candidate should possess strong customer service skills, a high school diploma, and have experience with EMR systems like OSCAR. Responsibilities include administrative tasks such as answering calls and managing patient appointments, as well as lab duties. The firm values diversity and offers a supportive work environment with varying shifts.

Benefits

Diversity inclusion initiatives

Great Place to Work certification

Competitive salary

Qualifications

• High school diploma or the equivalent.
• Exceptional customer service skills.
• Ability to work independently and as part of a team.
• Experience as an MOA or certification is an asset.
• Able to analyze and problem-solve effectively.

Responsibilities

• Answer calls and greet patients efficiently.
• Collect and prepare laboratory specimens.
• Coordinate patient care through the clinic.
• Ensure patient information confidentiality and security.

Skills

Customer service skills

Verbal communication skills

Written communication skills

Attention to detail

Teamwork

Problem-solving abilities

Education

High school diploma or equivalent

Tools

OSCAR EMR system

Job description

A healthcare technology firm in Toronto is seeking a motivated Medical Office Assistant to support physicians in delivering excellent patient care. The ideal candidate should possess strong customer service skills, a high school diploma, and have experience with EMR systems like OSCAR. Responsibilities include administrative tasks such as answering calls and managing patient appointments, as well as lab duties. The firm values diversity and offers a supportive work environment with varying shifts.