Medical Office Assistant (MOA)

Cencora | Pharma solutions; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in pharma solutions is seeking a detail-oriented and adaptable Medical Office Assistant (MOA). This role provides essential support in physician clinics, ensuring efficient operations and patient communication. The MOA will assist specifically with a Urologist's monthly clinic and manage various administrative tasks while floating across roles as needed.

Benefits

Dental care

Extended health care

Qualifications

• Detail-oriented and adaptable.
• Experience in administrative support.
• Ability to handle patient inquiries with empathy.

Responsibilities

• Assist with running physician clinics and ensure efficient patient flow.
• Provide support for Urologist's monthly clinic, including scheduling and patient prep.
• Handle patient calls and manage appointment bookings and rescheduling.

Skills

Communication

Adaptabilité

Gestion du temps

Job description

We are seeking a detail-oriented and adaptable Medical Office Assistant (MOA) to join our team. This role will assist in running physician clinics, provide administrative support, and act as a secondary MOA. Additionally, this position includes supporting our Urologist, who typically holds clinic once a month. Flexibility to float across various clinic roles for comprehensive administrative coverage is required.

Key Responsibilities:

Clinic Support: Assist with running physician clinics, ensuring efficiency in patient flow and administrative tasks.

Urologist Clinic: Provide specific support for our Urologist's monthly clinic, including scheduling, patient prep, and follow-up coordination.

Patient Communication: Handle patient calls and respond to emails promptly, addressing inquiries with professionalism and empathy.

Scheduling: Manage patient appointment bookings and handle rescheduling as necessary.

Documentation: Prepare and update charts, ensuring completeness and organization.

MRP Liaison: Maintain communication with the Most Responsible Physician (MRP) to convey critical information and updates.

Clinic Coverage: Float between roles within the clinic, providing administrative support to cover absences and high-demand periods.

Weekend Saturday coverage may be required

Job Types: Part-time, Permanent

Pay: From $20.50 per hour

Expected hours: No more than 30 per week

Benefits:

• Dental care
• Extended health care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person