Medical Office Assistant (MOA)

Cse Consulting; Merrickville-Wolford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company is seeking a part-time Medical Office Assistant (MOA) in Merrickville-Wolford. The role involves managing office operations, welcoming patients, and ensuring smooth administrative functions in a medical setting. Ideal candidates will have relevant training and excellent customer service skills to thrive in a dynamic healthcare environment.

Qualifications

• Experience and/or training relevant to a medical office.
• Ability to work independently and as part of a team.
• Excellent understanding of medical terminology.

Responsibilities

• Open/close office, review and action phone messages.
• Schedule appointments and verify patient information.
• Monitor inventory and perform general service duties.

Skills

Problem-solving

Customer service

Communication

Interpersonal skills

Organization

Time management

Education

Medical office administration certification

Experience in office administration

Previous employment in a health care setting

Tools

Electronic Medical Records (EMR) software

Job description

New 0 0 0 0 0

Posted: Jul 17, 2025
Expires: Aug 08, 2025

Medical Office Assistant (MOA)

Job Description

Position Summary

Medical Office Assistant (MOA) position encompasses various roles within a medical office. This position is classified as part-time/casual working 2 days per week and filling in full-time as replacement for staff on holidays.

Qualifications and Skills

• Experience and/or training relevant to a medical office such as medical office administration certification, experience in office administration that is translatable to primary care, or previous employment in a health care setting
• Excellent problem-solving skills and demonstrated ability to work independently and as a valuable member in a team environment to achieve expected results.
• Previous experience with Electronic Medical Records (EMR) software

(preferably Telus PS Suite)

• Excellent understanding and regular use of medical terminology
• Excellent customer service, communication and interpersonal skills
• Exceptional organization, time management and prioritizing skills.
• Ability to work well under pressure and handle difficult situations while remaining calm
• Understanding of the ethical, confidentiality and privacy standards of a medical office
• Familiarity with Mac OS computer environment would be an asset

Responsibilities and Duties

• Open/Close office
• Review and action any phone messages
• Unlock/locks waiting room and ensures it is presentable
• Opens and triages all mail & faxes –scan all patient related documents to charts
• Assists with thorough clean and disinfection of exam rooms at end of day
• Answers and triages all incoming calls to appropriate staff
• Schedule appointments appropriately based on triage & communication with physician
• Welcome and check-in all patients as they arrive in a professional and courteous manner
• Verify health card and patient demographic information at each visit
• Scan and process incoming reports and notify physicians according to established procedures
• Receive MOH rosters and check for patients requiring enrolment
• Monitor patient profiles and day sheets for patients needing to be re-enrolled, rostered or de-rostered
• Process/record invoices for physicians daily (including method of payment)
• Process/scan/follow-up insurance forms and 3rd party requests as needed
• Check EMR messages and reconcile daily
• Adhere to appropriate documentation requirements of all your actions and interactions with patients
• Monitor inventory levels of office supplies
• Clean and stock examining rooms and other designated areas with necessary supplies.
• Perform general service duties including ordering forms, preparing requisitions and samples to send out to lab, reports, inventory control, etc…

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

If you need assistance applying to this position or have any other job search-related needs, please contact CSE in Kemptville at 613-258-6576 or in Prescott at 613-925-0222.