Medical Office Assistant - Full Time Temp

Medicentres Canada Inc.; Lethbridge; On-site; CAD 40,000 - 55,000; Full time

Job summary

Medicentres Canada Inc. is seeking a Medical Office Assistant to join their team in Lethbridge Haig West, covering a maternity leave until January 18, 2027. The ideal candidate will provide exceptional service while managing patient interactions and supporting medical staff. Responsibilities include scheduling appointments, handling patient inquiries, and performing diagnostic testing. Candidates should have a high school diploma, with a Medical Office Assistant qualification being an asset.

Qualifications

• Recent customer service experience required.
• Excellent verbal and written communication skills are essential.
• Ability to handle confidential information in compliance with the Health Information Act.

Responsibilities

• Provide exceptional customer service to patients.
• Schedule and notify patients of appointments.
• Perform diagnostic testing and measure vital signs as ordered.

Skills

Customer service

Problem-solving

Communication

Medical terminology

Education

High school diploma or equivalent

Medical Office Assistant qualification

Tools

Med Access

Electronic Medical Records

Job description

Position Title:

Medical Office Assistant

Job Type:

Full-Time Temporary (maternity leave coverage) until January 18, 2027

Job Location:

Lethbridge Haig West

Reports to:

Clinic Manager

Date Last Updated:

May 2025

Medicentres is a Canadian network of healthcare clinics dedicated to providing accessible healthcare across Alberta, Saskatchewan, Manitoba, and Ontario. As part of our team, you will contribute to improving patient care and experience. We value passionate and dedicated professionals committed to making a difference.

Job Purpose:

Reporting to the Clinic Manager, the Medical Office Assistant provides exceptional customer service to patients and supports physicians and medical staff.

Principal Responsibilities:

• Answer phones, greet, and register patients
• Respond to patient inquiries in person and by phone
• Initiate forms and collect payments for services not covered by insurance
• Escort patients to exam or treatment rooms and prepare patients for physicians
• Clean and prepare exam and treatment rooms between patient visits
• Perform diagnostic testing as ordered by the physician, including urinalysis
• Measure blood pressure (using automated BP monitor), temperature, height, and weight as ordered
• Schedule and notify patients of appointments
• Scan patient documents into electronic medical records
• Complete daily, weekly, and monthly chores as required
• Perform other duties as assigned

Knowledge, Skills, and Experience:

• High school diploma or equivalent
• Medical Office Assistant qualification is an asset
• Recent customer service experience
• Experience with Med Access or Electronic Medical Records
• Excellent verbal and written communication skills
• Problem-solving skills
• Proficiency in medical terminology is an asset
• Ability to handle confidential information in compliance with the Health Information Act

We appreciate your interest; however, only selected applicants will be contacted. Final candidates may be required to undergo security screening, including a criminal records check. For more information, visit www.medicentres.com.