Medical Office Assistant/Clerk - GSS - (215739)

Island Health; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

Island Health is seeking a Medical Office Assistant/Clerk for a vital role in health care delivery. The position entails performing a range of clerical and medical office assistant duties to support health care providers and enhance patient experiences. Ideal candidates will have formal training and experience in a medical environment, coupled with strong communication and organizational skills.

Qualifications

• Two years' recent related experience in a health care setting or equivalent.
• Experience with geriatrics or cognitive impairment is an asset.

Responsibilities

• Perform clerical and medical office assistant duties including scheduling and data entry.
• Assist primary care providers with client visits and care.

Skills

Effective communication

Team cooperation

Organizational skills

Knowledge of medical terminology

Business writing skills

Ability to follow detailed instructions

Education

Grade 12 and graduation from a Medical Office Assistant course

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk - GSS performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for client visits and care. QUALIFICATIONS: Education, Training And Experience

Grade 12 and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting, or an equivalent combination of education, training, and experience.

Experience working with geriatrics or individuals with cognitive impairment an asset.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others within an integrated administrative team.
• Ability to operate related equipment.
• Ability to type at 60 wpm.
• Ability to organize and prioritize multiple tasks.
• Knowledge of medical terminology.
• Ability to establish and maintain rapport with clients.
• Business writing skills
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.
• Proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.

https://jd.viha.ca/JD5779.pdf https://jd.viha.ca/JD5779.pdf