Medical Office Assistant/ Clerk - (209920)

Job Description: Medical Office Assistant/Clerk

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a shared responsibility. Continuous quality and safety improvements are inherent in this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs various clerical and medical office duties, including:

1. Word processing
2. Scheduling
3. Provider billing
4. Data entry
5. Composing and signing correspondence
6. Typing medical and legal reports and documents from notes and/or recording devices

Additionally, this role involves answering general inquiries related to programs and services from clients, physicians, staff, and the public, and assisting primary care providers with the smooth operation and flow of patient visits and care.

Qualifications: Education, Training, and Experience

• Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a healthcare setting; or an equivalent combination of education, training, and experience.
• Experience working with at-risk or street-involved populations is preferred.

Skills and Abilities

• Effective collaboration with others in a fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and roles.
• Ability to work effectively as part of an integrated administrative team.
• Effective communication skills across various platforms.
• Typing speed of at least 50 words per minute.
• Proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.
• Understanding and utilization of Medical Terminology.
• Ability to operate related equipment.
• Physical capability to perform job duties.
• Ability to follow detailed instructions.
• Use of tact and diplomacy when working with others.

For more details, visit the full job posting at https://jd.viha.ca/JD3663.pdf