Medical Office Assistant/ Clerk - (209588)

Island Health; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a Medical Office Assistant/Clerk to join their integrated administrative team. This role is essential for ensuring patient and staff safety while providing clerical support in a fast-paced environment. The ideal candidate will have a Grade 12 education and a Medical Office Assistant course, along with recent experience in a healthcare setting. You will be responsible for scheduling, billing, and assisting healthcare providers, making this an exciting opportunity to contribute to patient care and operational efficiency. If you thrive in a collaborative environment and possess strong organizational and communication skills, this position is perfect for you.

Qualifications

• Grade 12 education and Medical Office Assistant course required.
• Two years of recent experience in a healthcare setting preferred.

Responsibilities

• Perform clerical duties including scheduling and data entry.
• Assist with the smooth operation of patient visits and care.

Skills

Effective communication

Organizational skills

Team collaboration

Typing speed (50 wpm)

Proficiency in medical terminology

Computer skills (word processing, spreadsheets)

Ability to follow detailed instructions

Tact and diplomacy

Education

Grade 12 education

Medical Office Assistant course

Tools

Clinical information systems

Word processing software

Spreadsheet applications

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS: Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.