Medical Office Assistant (Casual)

Canada Diagnostic Centres; Edmonton; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness

Long-Term Savings Program

Job summary

Canada Diagnostic Centres is seeking Medical Office Assistants to join our outpatient clinics in a casual position across Edmonton area clinics. You will welcome patients, check them in, explain procedures, coordinate workflows and maintain accurate records, ensuring a warm, efficient patient experience.

You will respond to inquiries, support scheduling for imaging, collaborate with multiple clinic teams, and seek ongoing professional development while adhering to privacy and regulatory

Qualifications

• Diploma in Medical Administration or related field is considered an asset.
• Experience greeting patients and completing check-ins, verifying documents and maintaining records.
• Scheduling expertise: coordinate and book diagnostic imaging or other medical appointments across multiple clinics.
• Patient coordination: support workflow with clinical teams, guiding patients throughout visits.
• Proficiency with electronic medical records and radiology information systems; MS Office.
• Demonstrated compassionate care, collaboration, adaptability and willingness to learn.
• Continuous professional development history.

Responsibilities

• Welcome patients, complete check-ins, explain exams and procedures, and guide preparation.
• Respond to inquiries, maintain an organized patient-ready environment, and assist with clerical tasks.
• Coordinate and book diagnostic imaging appointments across clinics.
• Collaborate with clinic teams to deliver a seamless and thoughtful experience.
• Identify opportunities to improve workflows and patient experience.
• Engage in ongoing professional development to refine skills.
• Follow privacy, confidentiality, safety, and regulatory requirements.

Skills

Greeting patients

Verbal communication

Coordination

Team collaboration

Adaptability

Education

Diploma in Medical Administration

Administrative background

Tools

Netcare

QGenda

MS Office

Job description

At Canada Diagnostic Centres (“CDC”), we are driven by helping Canadians access diagnostic services and providing remarkable experiences to our patients every day. Our care is compassionate, accurate and timely to help patients make progress in their health journey. We live by our vision of “Remarkable Care. Remarkable Careers.”

We are currently looking for Medical Office Assistant’s (MOA) to join our expanding outpatient clinics in a casual position. Working collaboratively with other clinic teams, you’ll provide a warm and welcoming experience for patients from arrival through departure, checking in patients contributing to clinic readiness. Bringing compassion and clarity to each patient interaction, you’ll help ensure remarkable care every visit.

What You’ll Be Doing

• Provide Remarkable Care: Welcome patients, complete check-ins, explain exams and procedures, coordinate workflow and guide preparation, maintain accurate records, address questions, ease concerns, and ensure patients feel comfortable throughout their visit.
• Administrative Coordination: Respond to inbound inquiries, maintain an organized patient-ready environment, and assist with other related clerical tasks.
• Support Patient Scheduling: Ensure a seamless booking experience accurately booking diagnostic imaging appointments.
• Collaborate with Clinic Teams: Partner across departments to help deliver a seamless and thoughtful experience.
• Improve Processes: Identify opportunities to improve workflows and patient experience.
• Expand Expertise: Engage in ongoing professional development to refine existing skills and build new competencies.
• Ensure Compliance: Follow privacy, confidentiality, safety, and other regulatory requirements.

What We’re Looking For

• Education: Diploma in Medical Administration, Business Administration, or a related field is considered an asset.
• Administrative Background: Experience greeting patients and completing check-ins, verifying documentation and maintaining accurate records, with an interest in ongoing skill development.
• Scheduling Expertise: Proven ability to coordinate and book diagnostic imaging or other medical appointments across multiple clinics.
• Patient Coordination Experience: Background supporting workflow in partnership with other clinical teams, preparing and guiding patients throughout their visit, and contributing to the overall clinic readiness.
• Technology Proficiency: Skilled using electronic medical record and radiology information systems, and clinical software such as Netcare and QGenda, along with Microsoft Office.
• A Compassionate Approach: A history of remarkable care, collaboration, adaptability, and flexibility.
• A Continuous Learning Mindset: A track record of ongoing professional development.

What We Offer

• Competitive Pay: Industry-leading wages, vacation pay, and unique additional earning opportunities.
• Health & Wellness: Access to our Employee & Family Assistance Program.
• Long-Term Savings Program: RRSP/TFSA plan.

Additional Information

• Position Type: Casual
• Work Location:The successful candidate must be willing to work around 6 clinics in Edmonton and 1 clinic in Sherwood Park.
• Training Requirements: The successful candidate must be able to commit to 4 to 5 weeks of consecutive full-time training between 7:15 am to 5:00 pm, Monday through Friday.
• Deadline to Apply:Submit your interest by November 10, 2026.

About Canada Diagnostic Centres

With a network of over 50+ community clinics across British Columbia, Alberta, Saskatchewan, and Ontario, we have been a leader and innovator in radiological services for more than 30 years. At the core of our work is a simple belief: Clarity Through Caring. This means diagnostic imaging that is compassionate, accessible, and grounded in quality.

In 2025, we supported more than 900,000 patients through their diagnostic journey. Our expertise spans a full range of imaging and interventional services, including MRI, CT, Ultrasound, Echocardiography, Nuclear Medicine, Mammography, X-Ray, Breast Imaging, Bone Mineral Density, Fluoroscopy, Maternal Fetal Medicine, Pediatric Imaging, Gastrointestinal Studies, and image-guided pain management procedures.

Our services are delivered by collaborative interdisciplinary teams that bring clarity through caring to life. Inspired by what our teams make possible, we create opportunities for development, provide reliable equipment, and continuously improve how care is delivered.

The care we extend to our patients and teams shapes how we welcome applicants. We actively invite applications from all individuals and are committed to equitable hiring practices. If you require accommodations at any stage of the hiring process, please contact us at [e-mail].

Please note that only those selected for an interview will be contacted. All applicants must have legal authorization to work in Canada.