Medical Office Assistant

WELL Health Technologies Corp. (TSX : WELL); Surrey; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading health technology company in Surrey is seeking a Medical Office Assistant. This part-time role involves supporting clinic operations, managing patient flow, and performing administrative duties. Ideal candidates will have exceptional customer service skills, a high school diploma, and preferably experience as a MOA. The position offers a competitive hourly wage of CAD 21.00 - CAD 22.00 based on experience.

Qualifications

• Exceptional customer service skills are essential.
• Strong verbal and written communication skills are required.
• Experience as an MOA or MOA program certification is an asset.

Responsibilities

• Perform administrative duties including answering calls and scheduling appointments.
• Collect and prepare laboratory specimens.
• Coordinate patient flow through the clinic and monitor the waiting area.

Skills

Customer service skills

Communication skills

Team player

Attention to detail

Problem-solving

Education

High school diploma or equivalent

Tools

EMR system OSCAR

Job description

Join to apply for the Medical Office Assistant role at WELL Health Technologies Corp. (TSX : WELL)

Entity : Well Health Clinic Network Inc.

Position Title : Medical Office Assistant

Salary Range / Hourly Pay range : $21.00 - $22.00 CAD per hour

Job Class : Part Time

Work Location : WELL Health Brickyard

About the company

WELL Health is a publicly traded (TSX : WELL) high growth health technology company headquartered in Vancouver, Canada with multiple offices in North America including Quebec, Ontario, and several US locations. The company supports a large team that includes remote employees and over 220 outpatient medical clinics across 7 office locations in North America.

WELL strives to create inclusive, supportive workplaces. For more information about the company, visit www.well.company and wellclinics.ca.

Position Summary

The Medical Office Assistant / Front Desk role at WELL Health Clinic is a dynamic position responsible for ensuring smooth daily clinic operations. The role requires a proactive, detail-oriented and organized individual who thrives in a fast-paced medical environment. Tasks include preparing doctor rooms and assisting with administrative and clinical duties to contribute to the clinic’s success.

What You Will Be Doing

• Administrative duties — answer calls and greet patients in a helpful, respectful manner; schedule appointments; manage referrals; handle result management and billing.
• Lab duties — collect and prepare laboratory specimens, perform basic on-site tests, dispose of contaminated supplies, and sterilize medical instruments.
• Patient care duties — coordinate patient flow through the clinic: check-in, prep, escort to exam rooms, prepare exam or treatment rooms, answer questions, provide post-appointment service and monitor the waiting area.
• General duties — maintain patient information confidentiality and security; perform other related clinical or administrative tasks as required by clinic management.

You Have

• High school diploma or equivalent
• Exceptional customer service skills
• A team player
• Strong verbal and written communication skills
• Attention to detail and ability to plan, organize, and prioritize work
• Ability to work independently as well as with a team
• Ability to analyze, problem-solve and take initiative
• Open and accountable
• Ability to work varying shift patterns as needed (including evenings and weekends)
• Experience as an MOA or MOA program certification is an asset
• Experience with EMR system OSCAR and MSP billing are assets

Salary & Benefits

The salary offered falls within the stated range and is determined by experience, qualifications, and organizational needs. WELL supports fair compensation and strives to offer competitive pay.

Work Environment & Diversity

WELL is committed to a diverse, inclusive, and accessible workplace. We welcome applicants across ability, race, gender identity, sexual orientation, and perspective. The company is certified as a Great Place to Work by Great Place to Work Institute Canada, reflecting a culture centered on trust, inclusivity, and employee well-being.

For more information about WELL, visit Stories : https : / / stories.well.company /

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