medical office assistant

Government of Canada - Western; St. Albert; On-site; CAD 35,000 - 50,000; Full time

Job summary

The Government of Canada - Western is seeking a customer service representative in St. Albert. This role involves greeting clients, processing information, and performing various clerical duties. Candidates should have a secondary school graduation certificate and 3-5 years of relevant experience, possess strong communication skills, and be able to work effectively in a fast-paced environment. The position offers health benefits and opportunities for training and team building.

Benefits

Dental plan

Disability benefits

Health care plan

Vision care benefits

Free parking available

Learning/training paid by employer

Team building opportunities

Qualifications

• 3 years to less than 5 years of relevant experience.
• Ability to work independently and under pressure.
• Strong attention to detail and reliability.

Responsibilities

• Greet and direct people to services.
• Obtain and process information for customer service.
• Perform clerical duties such as filing and data entry.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Multitasking

Education

Secondary (high) school graduation certificate

Tools

MS Office

Electronic medical records

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Experience and specialization Computer and technology knowledge

• Electronic medical records
• MS Office
• MS Word
• MS Windows

Additional information Security and safety

• Bondable

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities