medical office assistant

Dr. Rob Piemontesi; Nanaimo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A health care clinic is seeking a dedicated individual to manage customer service tasks and clerical duties. The position demands excellent interpersonal and communication skills in a fast-paced environment, with the ability to multitask and maintain detail. Ideal candidates will hold a relevant diploma and possess experience in healthcare settings. Benefits include a health care plan.

Benefits

Health care plan

Qualifications

• Certificate or diploma in related field.
• Experience in a healthcare setting is an asset.

Responsibilities

• Greet clients and provide basic information.
• Schedule and confirm appointments.
• Perform clerical duties like filing and record keeping.
• Maintain logs and answer telephone calls.

Skills

Attention to detail

Time management

Customer service

Interpersonal skills

Communication

Flexibility

Organization

Education

Other trades certificate or diploma

Tools

Electronic medical records

MS Office

MS Outlook

MS Windows

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma
  
  

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Health care institution, facility or clinic
• Physician's office
  
  

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
  
  

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• MS Office
• Electronic mail
• MS Outlook
• MS Windows
  
  

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
  
  

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity
  
  

Benefits

Health benefits

• Health care plan