Medical Office Assistant

Medicentres Canada Inc; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare clinic in London is seeking a Medical Office Assistant to provide exceptional customer service and support to physicians. This role involves managing patient interactions, performing diagnostic tests, and maintaining medical records. Join a dedicated team focused on accessible healthcare and make a positive impact on the lives of Canadians.

Qualifications

• High school diploma or equivalent required.
• Experience with Med Access or Electronic Medical Records preferred.

Responsibilities

• Provide exceptional customer service to patients.
• Schedule and notify patients of appointments.
• Perform diagnostic testing as ordered by the physician.

Skills

Communication

Medical Terminology

Education

High school diploma

Medical Office Assistant Qualification

Tools

Med Access

Electronic Medical Records

Job description

Position Title : Medical Office Assistant

Job Type : Full-Time, Permanent

Job Location : London Medicentres Clinic

Reports to : Clinic Manager

Date Last Updated : June 2024

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE :

Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

PRINCIPAL RESPONSIBILITIES :

• Answering phones, greeting, and registering patients
• Provide panel management support to physicians
• Responding to patient enquiries in person and by phone
• Initiating formsand collecting payment for services not covered by insurance
• Escorting patients to exam or treatment rooms and preparing patients for physician
• Cleaning and preparing exam and treatment rooms between patient visits
• Performing diagnostic testing as ordered by the physician including urinalysis
• Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
• Scheduling and notifying patients of appointments
• Scanning patient documents into electronic medical records as required
• Completing daily, monthly and weekly chore lists as required
• Performing other duties as assigned

KNOWLEDGE, SKILLS AND EXPERIENCE :

• High school diploma or equivalent
• Medical Office Assistant Qualification is an asset
• Experience with Med Access or Electronic Medical Records
• Excellent verbal and written communication skills
• Proficiency in medical terminology is an asset
• Must be able to handle confidential information in compliance with the Health Information Act

INTERNAL COMMUNICATIONS :

EXTERNAL COMMUNICATIONS :

We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.