Medical Office Assistant

Beam Beauty & Wellness Centre; Langford; On-site; CAD 40,000 - 55,000; Full time

Job summary

Beam Beauty & Wellness Centre, a new med spa in Langford, is seeking a Medical Office Assistant to ensure efficient administration and positive client interactions. Join a passionate team at the forefront of aesthetic medicine, offering cutting-edge services and a supportive work environment with growth opportunities.

Benefits

Competitive compensation and benefits package

Eligible for commission on product sales

Training in cutting-edge technologies

Qualifications

• Proven experience as a Medical Office Assistant or similar role.
• Experience in a med spa, clinic, or hospital is highly desirable.
• Knowledge of medical and aesthetic terminology is an asset.

Responsibilities

• Greet and check-in clients while ensuring a warm environment.
• Manage appointment scheduling, handle changes or cancellations.
• Maintain patient accounts and process payments efficiently.

Skills

Organizational skills

Interpersonal skills

Communication

Education

Certificate or diploma in Medical Office Administration

Tools

Medical software

Microsoft Office

Job description

Beam Beauty & Wellness Centre is a newly established med spa, poised to become the largest med spa in Greater Victoria. We specialize in a range of cutting-edge cosmetic and wellness services, including Cosmetic Injectables, Women’s Intimate Health, Naturopathic Medicine, IV Therapy, PRP for Hair Restoration, Laser Hair Removal, Tattoo Removal, Advanced Skin Lasers, Medical Grade Facials, and Chemical Peels. At Beam, we are dedicated to providing exceptional care and transformative treatments that empower our clients’ health and aesthetic aspirations.

We are looking for passionate and skilled professionals to join our dynamic team, where you will have the opportunity to work in a cutting-edge facility, contribute to a culture of empowerment and innovation, and impact lives positively with state-of-the-art beauty and wellness solutions.

Job Overview:

We are seeking a dedicated and professional Medical Office Assistant to join our team. The successful candidate will be the frontline of our spa, ensuring efficient administration and warm patient interactions. This role requires excellent organizational skills, a compassionate approach, and a passion for healthcare and aesthetic improvement.

Key Responsibilities:

– Greet and check-in clients, ensuring a warm and welcoming environment.

– Manage appointment scheduling using clinical software, handling changes or cancellations as needed.

– Facilitate client flow by notifying staff members of clients’ arrival promptly.

– Maintain patient accounts by obtaining, recording, and updating personal and financial information.

– Process payments and manage billing information.

– Handle incoming calls, emails, and other communications, providing informative responses and routing messages appropriately.

– Ensure confidentiality and secure handling of all patient records and interactions.

– Assist with the preparation and maintenance of treatment rooms and inventory.

– Provide support to medical staff as required during treatments and consultations.

– Educate clients on med spa services and products, enhancing client engagement and satisfaction.

Qualifications:

– Proven experience as a Medical Office Assistant or similar role; experience in a med spa, clinic, or hospital is highly desirable.

– Certificate or diploma in Medical Office Administration or related field.

– Proficiency with medical software and Microsoft Office.

– Strong organizational and multitasking abilities.

– Excellent communication and interpersonal skills, with an emphasis on customer service orientation.

– Knowledge of medical and aesthetic terminology is an asset.

Why Join Us?

– Be part of a pioneering team set to define luxury medical spa experiences in Langford.

– Competitive compensation and benefits package.

– Eligible for commission on product sales.

– Opportunities for professional growth and training in cutting-edge medical aesthetic technologies.

– Work in a beautiful, state-of-the-art facility with a supportive team that values wellness and client care.

How to apply:

Please submit your resume and a cover letter outlining your experience and why you are the perfect fit for our team to [e-mail]. We thank all applicants for their interest, however, only those selected for an interview will be contacted.